Credit Control Administrator

Credit Control Administrator Peterborough, Cambridgeshire Up to £28,000 + benefits dependant on experience Hales Group are recruiting for a Credit Control Administrator to join our Finance team based in Peterborough. The position sits within our finance team, within a small team of Credit Controllers and primarily deals with collections from local authorities in line with their contracts as well as privately funded domiciliary care customers. Previous experience within a credit control environment is desirable, however, full training for the Adult Social Care environment will be given. This role uses Sage 200 & Outlook as the main forms of software; training can be given in the use of these programs where needed. The Role: * Liaison with local authorities, NHS and Non-Regulated Recruitment clients regarding payable invoicing and resolving any queries, issuing credit notes, and evidencing correct billing where necessary. * Ongoing monitoring of allocated accounts with regular feedback given in the weekly credit control meeting. * Speaking to private clients to take payment on account via card. * Setting up and running of weekly/monthly direct debit runs through the Go Cardless system. * Arranging credit notes as and when required with authorisation from branches. * Completion of credit checks and setting up of new accounts on Sage 200. * Working towards department KPIs in conjunction with the rest of your team. About You: * You will be organised and methodical, with the ability to handle high volumes of information and complex data sets. * You will be flexible in your working style and have the ability to adjust your tasks in line with any priorities given. * You will work well with a team but also be able to work independently to achieve your goals and targets. * You will be confident to bring issues to the attention of Management in a clear, concise and fact-based manner. At Hales Group we offer a competitive salary dependant on experience with generous benefits package: * 20 days Holiday rising to 25 on successful completion of probation * Contributory pension scheme – employee contribution 5%, employer contribution 3% and Tax Relief 1% * Free Life assurance – 2 x annual salary * Discounts and vouchers for over 6,500 retailers The finance team, based in Peterborough, consists of 18 people located in modern, open plan offices in Fengate. We pride ourselves on a being a professional, friendly, and supportive team, delivering finance services to the rest of our business which incorporates some 38 branches across the company. Contracted hours are 37.5 hours per week Monday to Friday with a one hour lunch break. Core hours being 09:00-17:00 with the office open 08:00 – 17:30 to allow for flexible working