Administrator

Job Title: Resourcer / Administrator Location: Diss, Norfolk Hours: Full Time 37.5hrs per week About Us: Hales Group are a leading recruitment agency dedicated to providing top-quality staffing solutions across various sectors. We are seeking a Resourcer / Administrator to join our team in Diss. The successful candidate will play a crucial role in the recruitment process, ensuring that we attract, engage, and manage candidates effectively on a day-to-day basis. Key Responsibilities: * Identify and attract suitable candidates using various job boards, social media platforms, and bespoke in-house databases * Monitor responses and applications received, ensuring they are managed efficiently and promptly * Pre-screen candidates via telephone or in person, according to branch guidelines and assisting with any pre-employment processes, including via telephone and face to face * Arrange interviews as necessary, coordinating with candidates and interviewers to ensure a smooth process * Ensure all candidates are appropriately registered and their files are compliant with company guidelines and legal obligations regarding Eligibility to Work in the UK and identification * Regular communication with candidates via telephone, WhatsApp, emails – chasing outstanding information * Assisting with marketing initiatives including use of social media * Writing, creating and posting job adverts on recruitment job boards and social media * Proactively marketing candidates to clients * Input weekly payroll information into appropriate systems, ensuring accuracy and timeliness * Maintain accurate and up-to-date records of candidate interactions and status using in-house CRM system What we’re looking for: * A confident communicator who loves talking to people * Someone who thrives in a busy, deadline-driven environment * IT literate (Outlook, Word, Excel) and comfortable with CRM systems * Self-motivated, resilient, and eager to learn * Previous recruitment experience is a bonus –not essential but desirable experience in an administrative/customer service sales support role for a fast-paced, commercial organisation * Have worked within a regulated sector and/or proven experience of working within strict compliance guidelines * Be confident in the use of social media – including Facebook and Instagram * Be able to work unsupervised using own initiative and as part of a team Personality Ability to maintain composure in a challenging situation Willing to learn, take on new challenges and develop skills base Is able to work as part of a team and on a one-to-one basis Flexibility in relation to hours of work and location to meet the changing needs of the business There are opportunities for professional development and career progression, whilst working in a supportive and collaborative work environment Benefits as a Recruitment Resourcer / Administrator include: * 25 days holiday plus bank holidays, rising with every year’s service up to 30 days (After successful completion of probation) * Access to Blue Light Card * Annual Recruitment Awards and Staff Events * Virtual GP including immediate family access * Access to an Employee Portal include Car Salary Scheme, Cycle to Work Scheme * Employee welfare support with access to our Wellbeing Assistance Programme, available 24/7/365 days a year as well as access to an interactive Health and Wellbeing App * Continuing Professional Development and Support including opportunities for progression * Competitive salary * Plus, your birthday off as a gift from the company