Customer Experience & Operations Specialist in Lowestoft

Customer Experience & Operations Specialist in Lowestoft

Lowestoft Full-Time 27000 - 33000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support exceptional customer experiences by handling enquiries and coordinating appointments.
  • Company: Hales Group Ltd, a dynamic team in Lowestoft focused on customer service.
  • Benefits: Competitive pay, supportive team environment, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of opportunities to shine.
  • Why this job: Join a busy team and make a real difference in customer satisfaction.
  • Qualifications: Strong customer service or operations experience with problem-solving skills.

The predicted salary is between 27000 - 33000 Β£ per year.

Hales Group Ltd in Lowestoft is seeking a Customer Operations Advisor to support the delivery of an exceptional customer experience across service operations.

You will handle customer enquiries, coordinate appointments, and help ensure a smooth journey from start to finish.

The role suits someone with strong customer service or operations experience who enjoys problem-solving, coordinating activity, and working in a busy service-led team.

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Customer Experience & Operations Specialist in Lowestoft employer: Hales Group Ltd

Hales Group Ltd is an outstanding employer located in Lowestoft, offering a vibrant work culture that prioritises teamwork and customer satisfaction. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to a supportive environment that values each team member's input. Join us to be part of a dedicated team that strives for excellence in customer service and operations.

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Contact Details:

Hales Group Ltd Recruitment Team

We think you need these skills to ace Customer Experience & Operations Specialist in Lowestoft

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Customer Service
Organisational Skills