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- Tasks: Coordinate sales and logistics, manage customer orders, and resolve queries.
- Company: Join a growing team near Bury St Edmunds with a focus on customer service.
- Benefits: Enjoy casual dress, company events, pension, and 20+ days holiday.
- Why this job: Be the key contact for customers, develop skills in logistics, and work in a supportive environment.
- Qualifications: Excellent communication skills and experience in logistics preferred; driver's licence required.
- Other info: Permanent role with opportunities for growth and a friendly team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Salary DOE
Monday – Friday, 08:00-17:00
40 hours per week
Permanent
On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver’s licence and access to your own vehicle is essential.
Main duties and responsibilities:
- To be the main internal contact point for the business – for both customers and staff
- Dealing with customer contact, e.g., managing quotation/order
- Organising and tracking customer returns, and maintaining a high standard of customer service
- Use of multiple systems and different processes:
- Sage 200 maintain digital day to day business
- Microsoft Office package, including Outlook for the use of email
The successful candidate will:
- Have excellent communication skills both written and verbal
- Have a confident and friendly telephone manner
- Previous experience within logistics - desirable
- Confident in use of PC to communicate internally and externally
- Previous experience in the use of Sage 200 and Odoo - advantageous
Benefits:
- Casual dress
- Company pension
- Company events
- Sick pay
- 20 days, increasing to 23 days after one years’ service + Bank Holidays
- Cycle to Work Scheme
- Office closure between Christmas & New Year
- On-site parking
If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details.
Sales and Logistics Coordinator employer: Hales Group Limited
Contact Detail:
Hales Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Logistics Coordinator
✨Tip Number 1
Familiarise yourself with Sage 200 and Odoo, as these systems are crucial for the role. Consider taking online tutorials or courses to boost your confidence and demonstrate your commitment to mastering these tools.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Practising how to handle customer queries and logistical issues can help you stand out during the interview process.
✨Tip Number 3
Since the role requires a driver's licence and access to a vehicle, ensure you highlight your reliability in transportation during discussions. This shows you're ready to tackle the job's demands without any hiccups.
✨Tip Number 4
Research the company and its logistics processes. Understanding their operations will allow you to ask insightful questions and demonstrate your genuine interest in the position during your interview.
We think you need these skills to ace Sales and Logistics Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and sales coordination. Emphasise any previous roles where you managed customer interactions or dealt with logistical issues, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and your ability to learn new systems quickly. Mention your familiarity with Sage 200 and Microsoft Office, as well as your friendly telephone manner.
Highlight Relevant Skills: In your application, specifically mention your experience with customer service, order processing, and handling account queries. These skills are crucial for the Sales and Logistics Coordinator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in this role.
How to prepare for a job interview at Hales Group Limited
✨Know the Company and Role
Before the interview, research the company and understand the specifics of the Sales and Logistics Coordinator role. Familiarise yourself with their products, services, and any recent news. This will help you tailor your answers and show genuine interest.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or colleagues in previous roles, especially in logistics.
✨Showcase Your Technical Proficiency
Be ready to discuss your experience with Sage 200 and Microsoft Office. If you have used similar systems, mention them and explain how quickly you can adapt to new software. Highlight any relevant technical skills that could benefit the role.
✨Prepare for Scenario-Based Questions
Expect questions about handling logistical issues or customer complaints. Think of specific situations from your past experiences where you successfully resolved problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
