At a Glance
- Tasks: Lead operations and systems improvements in a growing business.
- Company: Join a dynamic team at a thriving company in Halesworth.
- Benefits: Permanent role with long-term development and progression opportunities.
- Other info: Exciting chance to work on diverse projects and enhance your career.
- Why this job: Be the go-to expert for systems and make a real impact.
- Qualifications: Strong Excel skills, problem-solving mindset, and IT confidence required.
The predicted salary is between 29700 - 36300 £ per year.
Hales Group are recruiting for an Operations & Systems Manager to join our client based in Halesworth, Suffolk. This is an exciting opportunity to join a growing business in a newly created role where you'll work closely with the Directors and play a key part in improving systems, processes and operations across the company. We're looking for an enthusiastic, technically minded individual who enjoys solving problems, working with data and finding better ways of doing things. This role would suit someone looking to take the next step in their career and gain exposure to multiple areas of a successful business, including systems, customer operations, reporting, compliance, logistics and process improvement. This is a permanent, full-time position offering genuine long-term development and progression opportunities.
Key Responsibilities
- Become the in-house expert for the company's ERP system
- Support the onboarding and ongoing operational management of key customer accounts
- Coordinate EDI requirements and customer-specific processes
- Investigate and resolve operational, systems and process-related issues
- Act as a key link between office, warehouse and external partners
- Assist with software improvements, integrations and testing
- Produce reports and analyse data using Excel and internal systems
- Support KPI reporting and business performance monitoring
- Maintain and organise technical, compliance and product documentation
- Assist with customer questionnaires and compliance requests
- Support export documentation, freight quotations and logistics administration
- Identify opportunities to improve efficiency, automate tasks and reduce manual processes
- Help standardise procedures and improve the organisation of business information
- Support business projects and continuous improvement initiatives
Requirements
- Strong Excel and data analysis skills
- Highly confident using IT systems and business software
- Excellent problem-solving and troubleshooting abilities
- Naturally inquisitive with the ability to investigate and resolve issues independently
- Strong organisational skills and attention to detail
- Ability to manage multiple priorities and projects
- Confident communicating with colleagues, customers and external suppliers
- Ability to work both independently and as part of a wider team
- Positive attitude with a willingness to learn new systems and processes
- Experience with ERP systems, EDI, Microsoft 365 or Power BI would be advantageous
- Interest in automation, process improvement and AI technologies desirable
Location - Halesworth, Suffolk
Hours - Full-time, Monday to Friday
Salary – Negotiable DOE
Contract - Permanent
Operations & Systems Manager in Halesworth employer: Hales Group Careers
Hales Group is an excellent employer for MET Technicians, offering a supportive work culture that prioritises high-quality workmanship and exceptional customer service. Located in Norfolk, employees benefit from a permanent position with competitive salaries, a Monday to Friday schedule, and opportunities for professional growth within a growing business. Join a team that values your skills and dedication while providing a rewarding environment for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Systems Manager in Halesworth
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations & Systems Manager at Hales Group Careers!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Hales Group Careers or be willing to refer you for that Operations & Systems Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Hales Group Careers who’s on the lookout for their next Operations & Systems Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations & Systems Manager role at Hales Group Careers!
We think you need these skills to ace Operations & Systems Manager in Halesworth
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Hales Group Careers. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Hales Group Careers
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Hales Group Careers. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
