Credit Controller
Bury St Edmunds
£29,500 per annum
Permanent, Full Time
Hybrid once trained
We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations.
Key Responsibilities:
- Raise and process sales invoices and credit notes accurately and efficiently.
- Review billing information to ensure all required details are in place prior to invoice generation.
- Follow established credit control policies and procedures to support effective debt management.
- Build and maintain positive working relationships with customers and internal stakeholders.
- Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence.
- Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout.
- Process incoming payments and accurately allocate funds to customer accounts.
- Support the wider finance team with additional credit control and accounts duties as required.
Requirements:
- Previous experience within a credit control, sales ledger, or accounts receivable position.
- Experience working in a high-volume environment with varying invoice values.
- Strong customer service skills and the ability to communicate effectively with both internal and external contacts.
- Excellent attention to detail and the ability to prioritise a varied workload.
- A proactive and organised approach to managing workloads and deadlines.
Please contact Scarlett or Janine on or send your up-to-date CV to .
Credit Controller employer: Hales Group Careers
Hales Group is an excellent employer for MET Technicians, offering a supportive work culture that prioritises high-quality workmanship and exceptional customer service. Located in Norfolk, employees benefit from a permanent position with competitive salaries, a Monday to Friday schedule, and opportunities for professional growth within a growing business. Join a team that values your skills and dedication while providing a rewarding environment for career advancement.
