At a Glance
- Tasks: Support daily operations, customer communication, and project coordination in a dynamic environment.
- Company: Established business in Bury St Edmunds with a supportive team culture.
- Benefits: Competitive salary, full-time hours, and a chance to grow your career.
- Other info: Join a proactive team and enjoy a varied role with great opportunities.
- Why this job: Be a key player in a busy team and make a real impact.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 40500 - 49500 £ per year.
We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team.
Key Responsibilities
- Coordinate projects, schedules, and operational activities to ensure smooth service delivery
- Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements
- Arrange deliveries, bookings and logistics as required
- Maintain accurate records, databases, and CRM systems
- Prepare and manage operational documentation and reports
- Support stock control, ordering, and resource planning activities
- Manage shared inboxes and provide timely responses to enquiries
- Raise quotations and provide after-sales support where required
- Assist with compliance, quality, and health & safety administration/processes
- Handle manufacturer claims and all related documentation
- Provide general administrative support to the wider operations team
- Participate in internal / external meetings as requested
Requirements
- Previous experience within administration, operations support, coordination, or customer service
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple priorities and meet deadlines
- Confident communication skills, both written and verbal
- Proactive and able to work independently using initiative
- Comfortable working with systems, databases, and Microsoft Office packages
- Strong problem-solving skills and a positive, team-focused attitude
- Reliable, adaptable, and eager to contribute to a busy and supportive environment
Please apply today with your current CV or call our office for more information.
Administrator employer: Hales Group Careers
Hales Group is an excellent employer for MET Technicians, offering a supportive work culture that prioritises high-quality workmanship and exceptional customer service. Located in Norfolk, employees benefit from a permanent position with competitive salaries, a Monday to Friday schedule, and opportunities for professional growth within a growing business. Join a team that values your skills and dedication while providing a rewarding environment for career advancement.
