Haleon seeks a Knowledge Management Specialist within Global Consumer Relations to create and maintain knowledge resources for consumer agents and self-service tools. You will set quality standards, drive adoption of knowledge, and embed Haleon’s tone of voice across communications.
You will collaborate with brand, medical, regulatory and legal teams to streamline processes, support digital innovation, and contribute to AI-driven knowledge solutions that enhance customer experience.
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AI-Driven Knowledge Lead for Self-Service Content in Weybridge employer: Haleon
At Haleon, we pride ourselves on being a purpose-driven employer that champions everyday health through our renowned brands. Our agile and performance-focused culture fosters collaboration and innovation, providing employees with ample opportunities for growth and development in a supportive environment. Located in a vibrant community, we offer a unique blend of professional challenges and personal fulfilment, ensuring that every team member can thrive while making a meaningful impact on global health.