At a Glance
- Tasks: Oversee quality assurance for third-party suppliers and ensure compliance with regulations.
- Company: Join a leading health company committed to quality and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your career in a supportive atmosphere.
- Why this job: Make a real impact on product quality and safety in a dynamic environment.
- Qualifications: Bachelor’s degree and 5-8 years in quality oversight or related fields.
The predicted salary is between 60000 - 75000 £ per year.
Key Responsibilities
- Third Party Quality Oversight & Governance
- Provide independent, end‑to‑end quality oversight and assurance of external third parties, including material suppliers, contract manufacturers, and logistics service providers, ensuring compliance with applicable GMP/GDP regulations, regulatory authority expectations, and internal quality standards.
- Establish, maintain, and continuously enhance third party quality governance frameworks, ensuring a consistent, standardised, and risk‑based approach to oversight across the external network.
- Act as the independent Quality authority for third party compliance decisions, providing objective, evidence‑based judgements free from commercial, supply, or operational influence.
- Define and maintain clear governance boundaries between site‑owned supplier management activities and central Quality oversight, ensuring effective assurance while avoiding duplication, ambiguity, or gaps in accountability.
- Auditing & Qualification
- Develop and execute risk‑based GMP/GDP audit strategies for third parties, including routine, qualification, re‑qualification, and for‑cause audits, aligned with regulatory risk, business criticality, and performance history.
- Lead and manage the end‑to‑end audit lifecycle, including audit planning, execution, reporting, follow‑up, and closure, ensuring consistency, robustness, and inspection readiness.
- Own and govern third party qualification and re‑qualification outcomes, including approval recommendations, conditional approvals, remediation requirements, and escalation of high‑risk or non‑compliant partners.
- Ensure audit execution and documentation are inspection‑ready, evidence‑based, and defensible, aligned with regulatory expectations and internal Quality governance standards.
- Act as a Lead Auditor and contribute to audit capability building, mentoring, and continuous improvement of audit practices where required.
- Risk‑Based Oversight & Performance Monitoring
- Design, implement, and continuously refine risk‑based oversight models, integrating audit outcomes, quality performance indicators, deviation and CAPA trends, complaints, recalls, and relevant external intelligence.
- Proactively identify, assess, and elevate systemic quality, compliance, and supply risks arising from third party activities, ensuring timely visibility and informed decision‑making.
- Provide clear, concise, and data‑driven reporting on third party quality performance, risk trends, and audit outcomes to Quality Governance forums and senior leadership.
- Support enterprise‑level third party risk management, enabling transparent, evidence‑based decisions regarding supplier selection, continuation, remediation, or disengagement.
- CAPA & Continuous Improvement
- Provide independent Quality oversight of CAPA management arising from third party audits, inspections, and quality issues, including assessment, approval, prioritisation, and effectiveness verification.
- Ensure CAPAs are root‑cause driven, proportionate to risk, sustainable, and measurable, with timely implementation and demonstrable effectiveness.
- Drive continuous improvement of third party oversight processes, audit methodologies, governance standards, and supporting tools to strengthen compliance and operational robustness.
- Cross‑Functional Partnership
- Partner with Procurement, Supply Chain, Site Quality, Operations, and other key stakeholders to establish and maintain robust, transparent, and effective external quality assurance models.
- Support the definition and reinforcement of clear roles, responsibilities, and accountability models across central and site‑level teams for third party quality management.
- Act as a trusted Quality partner, providing expert guidance, constructive challenge, and influence to support compliant, risk‑based business decisions across the external supply network.
Qualifications & Skills
- Bachelor’s degree in a scientific, quality, or related technical discipline, or equivalent professional experience in related environments.
- 5–8 years’ experience working within manufacturing and supply environments, with progressive responsibility across quality systems, compliance oversight, and external partner management.
- Proven experience in third party quality oversight, including suppliers, contract manufacturers (CMOs), and logistics service providers, covering qualification, ongoing assurance, and performance monitoring.
- Hands‑on experience in planning, leading, and managing GMP/GDP audits, including routine, risk‑based, qualification, re‑qualification, and for‑cause audits, with direct accountability for outcomes and follow‑up.
- Experience applying risk‑based quality principles to integrate regulatory expectations, business risk, and performance data, with demonstrated ability to identify, assess, and elevate quality and compliance risks requiring senior Quality or business decision‑making.
- Established experience influencing and partnering with cross‑functional stakeholders (e.g. Procurement, Supply Chain, Site Quality, Operations) without direct line management responsibility.
- Experience communicating complex quality risks, audit outcomes, and compliance issues clearly and confidently to senior leadership and Quality Governance forums.
- Strong, working knowledge of GMP/GDP requirements and regulatory inspection expectations across external manufacturing and supply operations.
- Trained Lead Auditor (or equivalent recognised auditing qualification), with the ability to exercise sound professional judgement during audits and compliance assessments.
- Ability to analyse audit findings, compliance data, and quality performance indicators, identify trends, and apply insights to risk‑based oversight and decision‑making.
- Ability to operate with independence, integrity, and confidence as a Quality authority, providing objective challenge and recommendations in complex or high‑pressure situations.
- Structured, detail‑oriented, and inspection‑ready mindset, with consistent focus on documentation quality, traceability, and defensibility of decisions.
- Strong stakeholder management and influencing skills, able to build credibility and trust while providing robust Quality challenge across organisational boundaries.
- Clear and concise communicator, capable of preparing evidence‑based reports, summaries, and presentations for governance and senior leadership audiences.
- Proficient in MS Word, Excel, and PowerPoint; experienced with enterprise systems (Veeva) and/or ERP platforms is desirable.
Third Party Quality Oversight Manager in London employer: Haleon
Haleon is an exceptional employer, offering a dynamic work environment that prioritises quality and compliance in the healthcare sector. With a strong commitment to employee growth, we provide extensive training and development opportunities, fostering a culture of continuous improvement and collaboration. Located in a vibrant area, our team enjoys a supportive atmosphere that values diversity and encourages innovative thinking, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Third Party Quality Oversight Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your experience in third party quality oversight and how it relates to the role you're applying for.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position and appreciation for the opportunity.
We think you need these skills to ace Third Party Quality Oversight Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in third party quality oversight. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Auditing Skills:Since auditing is a big part of this role, be sure to detail your hands-on experience with GMP/GDP audits. Mention specific examples where you've led audits or managed compliance issues to demonstrate your expertise.
Highlight Cross-Functional Collaboration:We value teamwork, so don’t forget to mention any experience you have working with different departments like Procurement or Supply Chain. Show us how you’ve influenced decisions and built relationships across teams.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Haleon
✨Know Your GMP/GDP Inside Out
Make sure you brush up on your knowledge of Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP). Be ready to discuss how these regulations apply to third-party quality oversight and provide examples from your past experiences where you've ensured compliance.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about times when you've had to manage compliance issues or audit findings, and be prepared to explain your thought process and the outcomes.
✨Showcase Your Cross-Functional Collaboration Skills
Highlight your experience working with different teams like Procurement, Supply Chain, and Operations. Prepare specific examples of how you've influenced decisions or improved processes through collaboration, as this role requires strong stakeholder management.
✨Be Ready to Discuss Risk Management
Since risk-based oversight is a key part of this role, be prepared to talk about how you've identified and managed risks in previous positions. Use data-driven examples to illustrate your ability to make informed decisions and elevate quality and compliance risks effectively.
