At a Glance
- Tasks: Shape and deliver the roadmap for innovative lab technology products and services.
- Company: Join Haleon, a purpose-driven consumer health company with a trusted portfolio of brands.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact in R&D by enhancing lab user experiences with cutting-edge technology.
- Qualifications: Experience in R&D technology and product management, with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
The Product Manager – R&D Lab Systems within Digital & Tech is accountable for shaping and delivering the roadmap for a complex portfolio of laboratory technology products and services that improve the scientist and lab user experience across global R&D. This role works closely with senior business leaders, Laboratory Stakeholders (including Superusers and Users), Quality, and Technology teams to agree priorities, manage demand, and deliver measurable business value through compliant, scalable digital capabilities.
The Product Manager - R&D Lab Systems will have ownership and responsibility for products within their domain, such as LIMS, ELN, Chromatography Data Systems, Stability, scientific data and lab workflow applications, laboratory instrument and platform integrations, and related digital capabilities that support compliant, efficient laboratory operations. The role partners with central data teams, enterprise architecture, quality, vendors, and internal technical teams to modernize lab platforms, strengthen data integrity, and enable advanced analytics, automation, AI/ML, and GenAI use cases where appropriate.
You are recognised as the go-to leader and trusted advisor for laboratory technology within Global R&D—removing blockers, aligning business and technical teams, and adapting continuously to meet the needs of scientists, lab operations, and quality stakeholders while delivering value to Haleon.
Key Responsibilities:
- Technology Strategy & Enablement: Build strong domain knowledge across laboratory processes, regulated R&D environments, industry best practices, and available market solutions. Maintain awareness of emerging laboratory technology trends and use that knowledge to shape a forward-looking product strategy.
- Demand Management: Collaborate with senior business leaders, laboratory stakeholders, and cross-functional partners to manage and prioritise the product backlog based on business value, regulatory need, operational impact, and technical feasibility. Accountable for product cost forecast and investment planning.
- Governance: Establish and lead relevant governance forums, provide oversight on priorities and delivery, and ensure clear decision-making across roadmap, service performance, value realization, and risk management.
- Product Team / Project Delivery: Lead the design and delivery of laboratory technology products and services that support business strategy and scientific workflows. Accountable for creation and execution of the product roadmap, with a strong focus on user experience, data integrity, scalability, and business outcomes. Co-Lead the Lab Systems Community of Practice with the Business Lead, sharing key best practices with the wider Lab Systems user community.
- Quality, Risk & Compliance: Ensure all products supporting laboratory operations align with internal security, risk management, continuity requirements, validation expectations, and external regulatory and statutory obligations including GxP and data integrity standards.
- Feature Definition: Translate scientist, lab operations, quality, and business needs—along with industry trends and vendor capabilities—into clear product requirements and value-driven features that can be readily understood by delivery teams.
- Service Management: Accountable for ensuring appropriate service levels and operational support models are in place for laboratory platforms and integrations. Oversee major incidents, escalations, lifecycle management, upgrades, and continuous improvement activities.
- Stakeholder & Vendor Management: Work across internal teams - including the Supply Chain - and external suppliers to deliver reliable, compliant, and efficient laboratory solutions. Build trusted relationships with business stakeholders and vendor partners to drive delivery and performance.
- Adoption Strategy & Change Management: Act as a change agent to help product teams and the business adopt agile ways of working and new laboratory capabilities, building momentum through clear communication, visible success stories, training readiness, and value-based roadmap storytelling.
Qualifications & Experience:
- Relevant and significant relevant experience in R&D technology, laboratory informatics, life sciences, quality, engineering, IT, or a related field, with exposure to product management in a major global IT organization.
- Track record in successful IT strategy development, solution design, programme and project delivery, and service management across complex, cross-functional environments.
- Experience delivering business impact through process and technology-enabled solutions that improve laboratory operations, compliance, user experience, and data quality.
- Ability to understand the Users perspective and day-to-day need for tech in the Lab space and how to translate business requirements into tech solutions and improvements.
- Show willingness to ‘GEMBA’ the User experience and capture key Voice of the Customer (VoC) information and translate this information into viable solutions.
- Strong knowledge of enterprise laboratory systems and services, such as LIMS, ELN, Chromatography Data Systems, Stability, other laboratory applications, scientific data workflows, and system integrations.
- Solid understanding of GxP, validation, and data integrity principles in regulated R&D or laboratory environments.
- Experience of Agile and DevOps ways of working.
- Experience of vendor management and working effectively with global internal and external delivery partners.
- Strong facilitation, communication, and interpersonal skills, with the ability to influence senior leadership and drive decision making using data, market evidence, and business context.
- Relentless focus on delivering business outcomes, simplification, and resilient laboratory operations, with a passion for enabling science through technology.
Product Manager - R&D Lab Systems in London employer: Haleon
Haleon is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Oral Health. With a strong commitment to employee growth, we offer extensive professional development opportunities and a supportive environment where your contributions directly impact consumer insights and brand excellence. Located in a vibrant area, our team enjoys a work-life balance that encourages creativity and forward-thinking in the realm of digital and AI solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - R&D Lab Systems in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Haleon!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Haleon would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Haleon through your school's career services!
We think you need these skills to ace Product Manager - R&D Lab Systems in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - R&D Lab Systems, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - R&D Lab Systems position at Haleon. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Haleon
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
