At a Glance
- Tasks: Lead digital commerce initiatives and empower teams with best practices and innovative tools.
- Company: Join a global leader in consumer health, committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and community building.
- Why this job: Shape the future of digital commerce and drive impactful change across the enterprise.
- Qualifications: Experience in digital commerce channels and strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
The Global Digital Commerce Capability Manager works closely with the Global Digital Commerce Capability Director to enable digital commerce capabilities across the enterprise. The role is a subject matter expert in digital commerce and is responsible for building and deploying best-in-class frameworks, tools, and processes for DComm, contributing to the continuous improvement of our marketing capabilities.
Key Responsibilities
- Act as the Digital Commerce Capability subject matter expert within the Capability team and across the enterprise, supporting them to solve their most pressing business challenges and unlock growth opportunities using standardised tools and frameworks.
- Support the codification of Digital Commerce best practices and standards and drive the practical application and adoption of these standards across the enterprise.
- Co-create and manage content for Digital Commerce on our learning platforms, ensuring it remains the go-to source for best practices, case studies, and performance metrics; develop materials for self-serve learning and quarterly drop-in sessions.
- Assist the Director in the development and operational delivery of Digital Commerce intervention modules, including facilitating sessions, mentoring participants, and gathering feedback for continuous improvement.
- Research and analyse emerging trends, technologies (such as AI), and competitive activities within the digital commerce space and translate these insights into actionable recommendations for process improvements and new ways of working.
- Foster a vibrant community of practice amongst Digital Commerce practitioners across the enterprise; facilitate knowledge sharing, cross-market collaboration, and the scaling of successful initiatives.
Qualifications and Skills
- Demonstrable experience working across key Digital Commerce channels (omnichannel, pureplay, marketplace, eB2B, etc.).
- Hands-on experience with retail media networks and performance marketing levers (paid search, programmatic display) integral to driving traffic and conversion in an e-commerce environment.
- Experience designing and deploying capability-building programmes, frameworks, or tools within a corporate environment, preferably in a global-to-local operating model.
- Proven ability to facilitate workshops, lead project-based learning, and manage communities of practice to embed new skills and processes.
- Experience managing complex projects with multiple stakeholders, from scoping and planning through to execution and measurement; ability to build strong partnerships at different levels across the organisation.
- Practical knowledge of the technologies and platforms that underpin the digital commerce ecosystem (product information management systems, digital asset management systems, analytics suites, etc.).
- Preferred experience designing and running agile experimentation.
- Business degree.
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. We guide to creating an inclusive culture, where different backgrounds and views are valued and respected. All employees feel they truly belong.
Global Digital Commerce Capability Manager in London employer: Haleon
Haleon is an exceptional employer that prioritises employee growth and development, particularly in the dynamic field of digital commerce. With a commitment to fostering an inclusive culture, employees benefit from collaborative learning environments, access to cutting-edge resources, and opportunities to engage with emerging technologies. Located in a vibrant setting, Haleon encourages innovation and knowledge sharing, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Global Digital Commerce Capability Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the digital commerce space, especially those who work at Haleon. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or a presentation that highlights your experience with digital commerce tools and frameworks. This will demonstrate your knowledge and passion during interviews.
✨Tip Number 3
Stay updated on trends! Research the latest in digital commerce, especially around AI and performance marketing. Bring these insights to your conversations; it shows you're proactive and in tune with the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Haleon team.
We think you need these skills to ace Global Digital Commerce Capability Manager in London
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your experience in digital commerce. We want to see how you've tackled challenges and driven growth in previous roles. Use specific examples that showcase your skills and knowledge in the field.
Tailor Your Application:Don’t just send a generic application! We love it when candidates customise their CVs and cover letters to reflect the job description. Mention the key responsibilities and qualifications from the listing, and explain how you meet them.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and long-winded sentences. Make your points easy to read and understand, focusing on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Haleon
✨Know Your Digital Commerce Stuff
Make sure you brush up on the latest trends and technologies in digital commerce. Be ready to discuss how you've applied best practices in your previous roles, especially around omnichannel strategies and performance marketing. This will show that you're not just familiar with the concepts but can also bring real value to the team.
✨Showcase Your Project Management Skills
Prepare examples of complex projects you've managed, highlighting your ability to work with multiple stakeholders. Discuss how you scoped, planned, and executed these projects, and be ready to share any metrics that demonstrate your success. This will help illustrate your capability in managing diverse teams and driving results.
✨Engage with the Community
Talk about your experience in fostering communities of practice or facilitating workshops. Share specific instances where you’ve encouraged knowledge sharing and collaboration among peers. This will demonstrate your ability to build relationships and create a vibrant culture within the organisation.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in digital commerce. Think through potential scenarios related to the role, such as implementing new tools or frameworks. Practising your responses will help you articulate your thought process and problem-solving skills effectively during the interview.
