Global Content Governance and Risk Director in London

Welcome to Haleon. We’re a purpose-driven, world‑class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy which puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do, inspiring us and driving our agile, performance‑focused culture.

Key Responsibilities

• Develop and implement a Global Content Governance Framework: design, document, and roll out a comprehensive, end‑to‑end governance model for all marketing content. This includes creating clear policies, standards, and workflows for content creation, approval, distribution, and retirement that balance global consistency with local market agility.
• Act as the subject matter expert on global marketing regulations and compliance: stay ahead of changes in advertising standards, data privacy (e.g., GDPR), and specific requirements from bodies like the FDA and other international agencies, translating these into actionable guidelines that can be applied in content generation.
• Drive simplification and standardisation of content approval: work closely with other members of the Global Content Factory team to develop a tiered risk assessment process that defines acceptable business risk and build frameworks and tools that facilitate automated approvals to enable high content volume production while protecting the company from compliance risks.
• Team leadership: develop and manage a team of subject matter experts responsible for content compliance and risk management.
• Capability development: work with the Marketing Capability team in Marketing Excellence and the L&D team to develop and deliver compliance‑related training for relevant individuals at global and OU levels.
• Lead external engagement and advocacy: act as Haleon’s primary representative in discussions with external regulatory bodies, advertising standards councils, and industry associations; proactively monitor the external landscape, influence developing regulations and standards where appropriate, and translate external shifts into proactive adjustments to the company’s internal governance framework and risk appetite.

Qualifications and Skills

• Significant experience within the consumer health, pharmaceutical, or a similarly highly regulated consumer‑facing industry.
• Expert knowledge of global regulations and laws pertaining to the marketing of consumer health products, including advertising standards, data privacy (e.g., GDPR), and requirements from bodies like the FDA and other international agencies.
• Proven experience in designing and implementing global content governance frameworks and end‑to‑end approval workflows in a large, matrixed organisation.
• Demonstrable experience in developing and implementing risk assessment models for marketing and communications content.
• Experience in leveraging technology to reduce strain on human capacity and manage risk at scale.
• Experience in people management and the development of globally dispersed teams.
• Experience representing a company and engaging with external regulatory bodies, advertising standards councils, or industry associations.
• Experience supporting the development of and delivering capability programmes related to compliance / governance for marketing functions.

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.