At a Glance
- Tasks: Lead ERP demand management and oversee project flow for SAP applications.
- Company: Join Haleon, a purpose-driven consumer health company with bold ambitions.
- Benefits: Competitive salary, career growth, and a chance to impact everyday health.
- Other info: Dynamic role with opportunities for continuous improvement and collaboration.
- Why this job: Be at the core of innovative ERP solutions and drive meaningful change.
- Qualifications: Experience in SAP/ERP projects and strong stakeholder management skills.
The predicted salary is between 63000 - 77000 £ per year.
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the Role
The Head of ERP Demand is responsible for overseeing and managing the flow of incoming project and business demand related to Legacy SAP and Future S/4 HANA based applications. This role acts as the central coordination point between business users, Value Pools leaders, Business Process Owners, ERP Solution Leads and Architects, ensuring that all demand is captured, assessed, prioritized, and allocated effectively. This role sits at the core of the ERP organization — across both the Legacy SAP Applications (SAP ECC, SAP APO, SAP BW etc) as well as the modern and digital ERP S/4 HANA on RISE suite of applications post implementation (S/4 HANA, SAP IBP, SAP BDC etc). The Head of ERP Demand maintains a transparent and governed demand pipeline, providing leadership with visibility into demand trends, capacity constraints, and impacts. In addition to managing the ERP demand lifecycle, the leader drives continuous improvement in demand management processes, tools, and governance frameworks.
Key Responsibilities:
- Lead the intake, assessment, and prioritization of ERP-related project and business demand.
- Act as the primary liaison between Value Pool Leads, BPOs, project teams, ERP Solution leads, Partners and Delivery teams.
- Drive demand prioritization and organizational alignment decisions including up to at Executive Levels to ensure the delivery of a clear and prioritised ERP Demand pipeline.
- Develop and issue SOW’s defining scope, cost, quality, timing, requirements and SOW deliverables.
- Ensure demand is clearly articulated, feasible, and aligned with operational capabilities.
- Drive completion of incoming project demand to agreed timelines across ERP Applications.
- Maintain and govern the demand pipeline, ensuring transparency and traceability.
- Collaborate with architects, engineers, and operations managers to assess delivery feasibility and dependencies.
- Provide regular reporting and insights to ERP leadership on demand trends, risks, and capacity constraints.
- Drive continuous improvement in demand management processes, tools, and governance.
- Deliver high standards of service quality to projects by monitoring demand delivery performance and working with leadership to continuously improve service delivery.
- Ensure all targets, thresholds and KPI's are being met and improved upon.
- Develop a base cross functional technical knowledge allowing holistic thinking during daily activities.
Cross-team Collaboration
- Act as the primary liaison between Value Pool Leads, BPOs, project teams, ERP Solution leads, Partners and Delivery teams.
- Collaborate with architects, engineers, and operations managers to assess delivery feasibility and dependencies.
Profile & Experience
- Experience in delivering SAP / ERP projects.
- Experience in managing Senior Stakeholders (up to Executive levels).
- Managing conflicting priorities across different organizational objectives and leaders.
- Highly analytical, with the ability to analyze, understand, and translate demand into deliverables.
- Exceptional communications skills across global business, technical, and leadership teams.
- A broad general knowledge and understanding of SAP based applications across S/4 HANA and Legacy ECC estate.
- Experience of providing input into and implementing roadmaps.
- Degree in Information Technology, Computer Science, or equivalent experience.
Job Posting End Date
2026-08-26
Head of ERP Demand employer: Haleon
Haleon is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic field of Oral Health. With a strong commitment to employee growth, we offer extensive professional development opportunities and a supportive environment where your contributions directly impact consumer insights and brand excellence. Located in a vibrant area, our team enjoys a work-life balance that encourages creativity and forward-thinking in the realm of digital and AI solutions.
