Haleon is seeking a senior leader to oversee global consumer service delivery and performance, balancing customer experience, cost, and risk. The role drives continuous improvement across outsourced vendors, digital services, and internal operations, while guiding cross-functional governance and enterprise value realization.
The candidate will lead a large, global team, manage budgets (~£4.5M annual spend reference), and align vendor strategies with Haleon’s Win as One strategy to deliver
#J-18808-Ljbffr
Global Service Delivery & Performance Lead employer: Haleon
At Haleon, we pride ourselves on being a purpose-driven employer that champions everyday health through our renowned brands. Our agile and performance-focused culture fosters collaboration and innovation, providing employees with ample opportunities for growth and development in a supportive environment. Located in a vibrant community, we offer a unique blend of professional challenges and personal fulfilment, ensuring that every team member can thrive while making a meaningful impact on global health.
