At a Glance
- Tasks: Lead digital commerce initiatives and empower teams with best practices and innovative tools.
- Company: Join a global leader committed to diversity and inclusion in the digital commerce space.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a vibrant community driving innovation and knowledge sharing.
- Why this job: Shape the future of digital commerce while collaborating with passionate professionals.
- Qualifications: Experience in digital commerce channels and strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
The Global Digital Commerce Capability Manager works closely with the Global Digital Commerce Capability Director to enable digital commerce capabilities across the enterprise. The role is a subject matter expert in digital commerce and is responsible for building and deploying best-in-class frameworks, tools, and processes for DComm, contributing to the continuous improvement of our marketing capabilities.
Key Responsibilities
- Act as the Digital Commerce Capability subject matter expert within the Capability team and across the enterprise, supporting them to solve their most pressing business challenges and unlock growth opportunities using standardised tools and frameworks.
- Support the codification of Digital Commerce best practices and standards and drive the practical application and adoption of these standards across the enterprise.
- Co-create and manage content for Digital Commerce on our learning platforms, ensuring it remains the go-to source for best practices, case studies, and performance metrics; develop materials for self-serve learning and quarterly drop-in sessions.
- Assist the Director in the development and operational delivery of Digital Commerce intervention modules, including facilitating sessions, mentoring participants, and gathering feedback for continuous improvement.
- Research and analyse emerging trends, technologies (such as AI), and competitive activities within the digital commerce space and translate these insights into actionable recommendations for process improvements and new ways of working.
- Foster a vibrant community of practice amongst Digital Commerce practitioners across the enterprise; facilitate knowledge sharing, cross-market collaboration, and the scaling of successful initiatives.
Qualifications and Skills
- Demonstrable experience working across key Digital Commerce channels (omnichannel, pureplay, marketplace, eB2B, etc.).
- Hands-on experience with retail media networks and performance marketing levers (paid search, programmatic display) integral to driving traffic and conversion in an e-commerce environment.
- Experience designing and deploying capability-building programmes, frameworks, or tools within a corporate environment, preferably in a global-to-local operating model.
- Proven ability to facilitate workshops, lead project-based learning, and manage communities of practice to embed new skills and processes.
- Experience managing complex projects with multiple stakeholders, from scoping and planning through to execution and measurement; ability to build strong partnerships at different levels across the organisation.
- Practical knowledge of the technologies and platforms that underpin the digital commerce ecosystem (product information management systems, digital asset management systems, analytics suites, etc.).
- Preferred experience designing and running agile experimentation.
- Business degree.
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. We guide to creating an inclusive culture, where different backgrounds and views are valued and respected. All employees feel they truly belong.
Global DComm Capability Manager employer: Haleon
Haleon is an exceptional employer that prioritises employee growth and development, particularly in the dynamic field of digital commerce. With a commitment to fostering an inclusive culture, employees are encouraged to collaborate and innovate while benefiting from comprehensive training programmes and access to cutting-edge resources. Located in a vibrant environment, Haleon offers a unique opportunity to be part of a forward-thinking team dedicated to driving impactful change across the enterprise.
StudySmarter Expert Advice🤫
We think this is how you could land Global DComm Capability Manager
✨Tip Number 1
Network like a pro! Reach out to people in the digital commerce space, especially those who work at Haleon. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! Prepare a mini-presentation or case study on a successful digital commerce project you've worked on. This will demonstrate your hands-on experience and passion for the field during interviews.
✨Tip Number 3
Stay updated on trends! Keep an eye on emerging technologies and best practices in digital commerce. Being able to discuss these in your conversations will show you're proactive and knowledgeable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Haleon.
We think you need these skills to ace Global DComm Capability Manager
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your experience in digital commerce. We want to see how you've tackled challenges and driven growth in previous roles. Use specific examples that showcase your skills and knowledge in the field.
Tailor Your Application:Don’t just send a generic application! We love it when candidates customise their CVs and cover letters to reflect the job description. Mention the key responsibilities and qualifications from the listing, and explain how you fit the bill.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and fluff. Make your points easy to read and ensure your passion for digital commerce shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Haleon
✨Know Your Digital Commerce Inside Out
Make sure you brush up on the latest trends and technologies in digital commerce. Familiarise yourself with omnichannel strategies, retail media networks, and performance marketing levers. Being able to discuss these topics confidently will show that you're not just a candidate, but a subject matter expert.
✨Showcase Your Frameworks and Tools Experience
Prepare to talk about your hands-on experience with capability-building programmes and frameworks. Have specific examples ready that demonstrate how you've designed and deployed tools in a corporate environment. This will highlight your ability to contribute to the continuous improvement of marketing capabilities.
✨Engage with Real-Life Scenarios
Think of some real-life business challenges you've faced in digital commerce and how you solved them. Be ready to share these stories during the interview, as they can illustrate your problem-solving skills and your ability to unlock growth opportunities using standardised tools and frameworks.
✨Foster Collaboration and Community
Discuss your experience in building communities of practice and facilitating knowledge sharing. Highlight any workshops or sessions you've led, and how you’ve managed to engage multiple stakeholders. This will show that you can foster a vibrant community among Digital Commerce practitioners, which is key for this role.
