At a Glance
- Tasks: Provide operational support for laboratory platforms like LIMS and ELN, ensuring compliance and efficiency.
- Company: Haleon is committed to creating an inclusive culture that values diverse backgrounds and perspectives.
- Benefits: The role offers opportunities for knowledge sharing and informal guidance to junior analysts.
- Other info: This position is a grade 8 role, focusing on regulated R&D environments.
- Why this job: Join a leading company in London Bankside, influencing lab operations and technology services.
- Qualifications: Degree in Life Sciences, Chemistry, IT, Engineering, or equivalent experience required.
The predicted salary is between 40000 - 45000 £ per year.
About the role
Provide senior‑level technical and operational support for R&D laboratory digital platforms and services, ensuring stable, compliant, and efficient lab operations across sites or regions. The role acts as a subject‑matter expert for laboratory systems and is accountable for resolving complex issues that impact lab continuity, data integrity, and regulatory readiness.
Role Responsibilities
- Own end‑to‑end operational support (L2/L3) for assigned laboratory platforms (e.g., LIMS, ELN, lab applications, integrations) across one or more sites or regions.
- Diagnose and resolve complex, high‑impact incidents, including root‑cause analysis and implementation of permanent corrective actions.
- Act as the technical point of contact for lab users, product managers, quality, and vendors for assigned systems.
- Support system configuration, upgrades, releases, and integrations, ensuring compliance with GxP, data‑integrity, and validation requirements.
- Maintain audit‑ready documentation, including SOPs, validation evidence, and change records.
- Proactively identify operational risks, system weaknesses, and improvement opportunities within lab technology services.
- Support inspections and audits as a named system or service owner.
- Provide informal guidance and knowledge sharing to junior analysts and lab technology colleagues.
Basic Qualifications
- Degree in Life Sciences, Chemistry, IT, Engineering, or equivalent practical experience.
- Experience in regulated R&D, QC, or laboratory environments preferred.
- Owns broader or more critical systems and sites.
- Resolves issues independently where procedures are not fully defined.
- Influences solutions and standards through expertise rather than supervision.
- Acts as a trusted technical advisor to lab and quality stakeholders.
Preferred Qualifications
- Strong hands‑on experience supporting enterprise laboratory systems (e.g., LIMS, ELN, CDS, lab integrations).
- Solid understanding of GxP, validation, and data‑integrity principles in regulated environments.
- Proven ability to manage non‑routine incidents and cross‑system dependencies.
- Experience working with global lab operations and vendors.
- Clear communication skills, able to translate technical issues into operational impact.
Location – this role is based in: London Bankside
This position is a grade: 8
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people.
It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
Lab Tech Analyst in Weybridge employer: Haleon Plc.
Haleon, located in London Bankside, prioritises diversity and inclusion, ensuring all employees feel they belong. The company supports its mission through a commitment to understanding consumer needs and fostering a collaborative environment among its teams.
