At a Glance
- Tasks: Lead consumer-first strategy and drive innovation in product development.
- Company: Join a leading FMCG company committed to consumer insights and growth.
- Benefits: Competitive salary, inclusive culture, and opportunities for global leadership.
- Other info: Embrace diversity and inclusion while driving product excellence.
- Why this job: Make a real impact on consumer products and lead a talented global team.
- Qualifications: BSc degree and over 10 years of experience in FMCG/CPG.
The predicted salary is between 60000 - 80000 £ per year.
About the role – Head of Consumer Sciences and Product Intelligence (CSPI)
The head of CSPI is a critical enterprise leader for R&D, leading consumer‑first strategy across the organization.
Working with category and OU teams, the role ensures that we create, develop, deliver and review our innovations and product portfolio to achieve consumer win and drive growth across Oral Health, OTC and Wellness.
- Critical elements of the role are
- Lead R&D consumer‑first strategy from early ethnography through product stories, prototype iteration, validation to consumer‑claim support and post‑launch reviews.
- Drive decisions that influence consumer choice, consumption and repeat, ensuring CSPI focuses on decisions that meaningfully influence behaviour and market outcomes.
- Lead decision‑led consumer and product intelligence to determine when and how testing, analytics or synthesis should be deployed.
- Drive a shared understanding of ideal product models and provide guidance on product attributes that deliver meaningful and noticeable superiority.
- Be a key driver of superior product sensorials & experience, using expertise in flavour, fragrance, taste masking, foaming and product feel.
- Create and execute the product intelligence strategy, delivering systematic intelligence of the product landscape for each category.
- Lead a global CSPI team, driving world‑class capabilities, talent strategy and capability evolution.
Key Responsibilities
- Integrated Product Experience and Insight Generation
- Combine consumer, product, evidence, complaints and market data into unified R&D insights to drive superiority.
- Drive clear understanding of drivers of trial, consumption and repeat, helping increase product usage.
- Lead foundational consumer research to better understand JTBD, unmet needs, usage occasions and experience gaps.
- E2E Consumer Sciences
- Deliver consumer sciences across the stage‑and‑gate innovation process with disciplined product stories and ideal models.
- Develop and lead a CSPI capability that enables appropriate testing methodologies throughout the innovation and development process.
- Conduct post‑launch reviews of products, monitor complaints and act on insights to improve products.
- Partner with relevant teams to ensure regulatory adherence for consumer research.
- Product Intelligence
- Advance objective understanding and continuous benchmarking of the product marketplace against leading and emerging competitors.
- Build systematic, data‑first understanding of product comparisons to inform superiority.
- Help teams identify addressable gaps within portfolios.
- Talent Development and Leadership
- Create a talent strategy for global CSPI to lead consumer science methodologies and capabilities.
- Drive engagement of the CSPI team, ensuring a magnet for industry talent.
- Act as an enterprise leader for R&D, maintaining the voice of the consumer.
- Serve as a thought partner to Category and OU leadership to prioritize priorities, shape early opportunities and avoid low‑value projects.
Qualifications
- Mandatory: BSc degree or equivalent in an appropriate subject.
- Greater than 10 years of industry experience within a large FMCG / CPG business in an associated function.
Essential Capabilities
- Business Leadership – connect consumer sciences and product intelligence to tangible business outcomes and growth.
- People Leadership – deliver through others across a global network.
- Team Leadership – drive a highly engaged global team through remote management.
- Experience managing multiple priorities and categories, converting complexity into simple actions.
- Expertise in novel consumer sciences methodologies, generating actionable knowledge.
- Ability to lead evidence that informs product, portfolio and communication decisions, emphasizing the consumer.
- High data capability – understand and use the latest techniques for data‑led decisions.
- Equal Opportunities
Haleon is committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
We create an inclusive culture where different backgrounds and views are valued and respected.
During the application process, we may ask for personal information, which is voluntary and kept confidential.
It is never used for hiring decisions.
Adjustment or Accommodations Request
If you require a reasonable adjustment or accommodation during any stage of the application process, please let your recruiter know by providing a description of the adjustments you are requesting.
We will provide all reasonable adjustments and keep the information confidential.
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Head of Consumer Sciences and Product Intelligence in Weybridge employer: Haleon Plc.
Haleon plc. is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to lead impactful projects in brand equity and innovation. With a strong focus on professional growth, we offer extensive development opportunities and the chance to work with diverse teams across multiple countries, all while contributing to meaningful brand success in a vibrant environment. Join us at our innovative location, where your insights and creativity will drive real change.
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We think you need these skills to ace Head of Consumer Sciences and Product Intelligence in Weybridge
Some tips for your application 🫡
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How to prepare for a job interview at Haleon Plc.
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