Product Manager - R&D Lab Systems

Overview

Haleon is a purpose-driven global consumer health company focused on delivering better everyday health with humanity.

Our Win as One strategy unites us to realize bold ambitions with an agile, performance-focused culture.

About the role

The Product Manager - R&D Lab Systems within Digital & Tech is accountable for shaping and delivering the roadmap for a complex portfolio of laboratory technology products and services that improve the scientist and lab user experience across global R&D.

This role partners with senior business leaders, Laboratory Stakeholders (including Superusers and Users), Quality, and Technology teams to agree priorities, manage demand, and deliver measurable business value through compliant, scalable digital capabilities.

The Product Manager - R&D Lab Systems will own products within their domain, such as LIMS, ELN, Chromatography Data Systems, Stability, scientific data and lab workflow applications, laboratory instrument and platform integrations, and related digital capabilities that support compliant, efficient laboratory operations.

The role collaborates with central data teams, enterprise architecture, quality, vendors, and internal technical teams to modernize lab platforms, strengthen data integrity, and enable advanced analytics, automation, AI/ML, and Gen AI use cases where appropriate.

You are recognized as the go-to leader and trusted advisor for laboratory technology within Global R&D-removing blockers, aligning business and technical teams, and adapting continuously to meet the needs of scientists, lab operations, and quality stakeholders while delivering value to Haleon.

Key Responsibilities

• Technology Strategy & Enablement: Build strong domain knowledge across laboratory processes, regulated R&D environments, industry best practices, and available market solutions.

Maintain awareness of emerging laboratory technology trends and shape a forward-looking product strategy.

• Demand

Management: Collaborate with senior business leaders, laboratory stakeholders, and cross-functional partners to manage and prioritise the product backlog based on business value, regulatory need, operational impact, and technical feasibility.

Accountable for product cost forecast and investment planning.

• Governance: Establish and lead relevant governance forums, provide oversight on priorities and delivery, and ensure clear decision-making across roadmap, service performance, value realization, and risk management.
• Product Team / Project

Delivery: Lead the design and delivery of laboratory technology products and services that support business strategy and scientific workflows.

Accountable for creation and execution of the product roadmap, with a strong focus on user experience, data integrity, scalability, and business outcomes.

Co-Lead the Lab Systems Community of Practice with the Business Lead, sharing key best practices with the wider Lab Systems user community.

• Quality, Risk & Compliance: Ensure all products supporting laboratory operations align with internal security, risk management, continuity requirements, validation expectations, and external regulatory and statutory obligations including Gx P and data integrity standards.
• Feature

Definition: Translate scientist, lab operations, quality, and business needs-along with industry trends and vendor capabilities-into clear product requirements and value-driven features that can be readily understood by delivery teams.

• Service

Management: Ensure appropriate service levels and operational support models for laboratory platforms and integrations.

Oversee major incidents, escalations, lifecycle management, upgrades, and continuous improvement activities.

• Stakeholder & Vendor

Management: Work across internal teams - including Supply Chain - and external suppliers to deliver reliable, compliant, and efficient laboratory solutions.

Build trusted relationships with business stakeholders and vendor partners to drive delivery and performance.

• Adoption Strategy & Change

Management: Act as a change agent to help product teams and the business adopt agile ways of working and new laboratory capabilities, building momentum through clear communication, visible success stories, training readiness, and value-based roadmap storytelling.

Qualifications & Experience

• Relevant and significant experience in R&D technology, laboratory informatics, life sciences, quality, engineering, IT, or a related field, with exposure to product management in a major global IT organization.
• Track record in IT strategy development, solution design, programme and project delivery, and service management across complex, cross-functional environments.
• Experience delivering business impact through process and technology-enabled solutions that improve laboratory operations, compliance, user experience, and data quality.
• Ability to understand the users' perspective and day-to-day needs for tech in the lab space and translate business requirements into tech solutions and improvements.
• Willingness to GEMBA the User experience and capture key Voice of the Customer (Vo C) information and translate this into viable solutions.
• Strong knowledge of enterprise laboratory systems and services, such as LIMS, ELN, Chromatography Data Systems, Stability, other laboratory applications, scientific data workflows, and system integrations.
• Solid understanding of Gx P, validation, and data integrity principles in regulated R&D or laboratory environments.
• Experience with Agile and Dev Ops ways of working.
• Experience with vendor management and working effectively with global internal and external delivery partners.
• Strong facilitation, communication, and interpersonal skills, with the ability to influence senior leadership and drive decision making using data, market evidence, and business context.
• Relentless focus on delivering business outcomes, simplification, and resilient laboratory operations, with a passion for enabling science through technology.
• Equal Opportunities

Haleon is committed to creating an inclusive culture where diverse backgrounds and views are valued and respected.

We may ask for personal information during the application process to meet regulatory and reporting obligations and support inclusion programmes.

The information provided will be kept confidential and used solely for legitimate business purposes.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account If you are not sure whether the email you received is from Haleon, please get in touch.