At a Glance
- Tasks: Shape and deliver innovative lab technology products to enhance scientist experiences.
- Company: Join Haleon, a purpose-driven global consumer health company.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact in R&D by improving lab operations with cutting-edge technology.
- Qualifications: Experience in R&D tech and product management; strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Overview
Haleon is a purpose-driven global consumer health company focused on delivering better everyday health with humanity.
Our Win as One strategy unites us to realize bold ambitions with an agile, performance-focused culture.
About the role
The Product Manager – R&D Lab Systems within Digital & Tech is accountable for shaping and delivering the roadmap for a complex portfolio of laboratory technology products and services that improve the scientist and lab user experience across global R&D.
This role partners with senior business leaders, Laboratory Stakeholders (including Superusers and Users), Quality, and Technology teams to agree priorities, manage demand, and deliver measurable business value through compliant, scalable digital capabilities.
The Product Manager - R&D Lab Systems will own products within their domain, such as LIMS, ELN, Chromatography Data Systems, Stability, scientific data and lab workflow applications, laboratory instrument and platform integrations, and related digital capabilities that support compliant, efficient laboratory operations.
The role collaborates with central data teams, enterprise architecture, quality, vendors, and internal technical teams to modernize lab platforms, strengthen data integrity, and enable advanced analytics, automation, AI/ML, and Gen AI use cases where appropriate.
You are recognized as the go-to leader and trusted advisor for laboratory technology within Global R&D—removing blockers, aligning business and technical teams, and adapting continuously to meet the needs of scientists, lab operations, and quality stakeholders while delivering value to Haleon.
Key Responsibilities
- Technology Strategy & Enablement: Build strong domain knowledge across laboratory processes, regulated R&D environments, industry best practices, and available market solutions.
Maintain awareness of emerging laboratory technology trends and shape a forward-looking product strategy.
- Demand
Management: Collaborate with senior business leaders, laboratory stakeholders, and cross-functional partners to manage and prioritise the product backlog based on business value, regulatory need, operational impact, and technical feasibility.
Accountable for product cost forecast and investment planning.
- Governance: Establish and lead relevant governance forums, provide oversight on priorities and delivery, and ensure clear decision-making across roadmap, service performance, value realization, and risk management.
- Product Team / Project
Delivery: Lead the design and delivery of laboratory technology products and services that support business strategy and scientific workflows.
Accountable for creation and execution of the product roadmap, with a strong focus on user experience, data integrity, scalability, and business outcomes.
Co-Lead the Lab Systems Community of Practice with the Business Lead, sharing key best practices with the wider Lab Systems user community.
- Quality, Risk & Compliance: Ensure all products supporting laboratory operations align with internal security, risk management, continuity requirements, validation expectations, and external regulatory and statutory obligations including Gx P and data integrity standards.
- Feature
Definition: Translate scientist, lab operations, quality, and business needs—along with industry trends and vendor capabilities—into clear product requirements and value-driven features that can be readily understood by delivery teams.
- Service
Management: Ensure appropriate service levels and operational support models for laboratory platforms and integrations.
Oversee major incidents, escalations, lifecycle management, upgrades, and continuous improvement activities.
- Stakeholder & Vendor
Management: Work across internal teams - including Supply Chain - and external suppliers to deliver reliable, compliant, and efficient laboratory solutions.
Build trusted relationships with business stakeholders and vendor partners to drive delivery and performance.
- Adoption Strategy & Change
Management: Act as a change agent to help product teams and the business adopt agile ways of working and new laboratory capabilities, building momentum through clear communication, visible success stories, training readiness, and value-based roadmap storytelling.
Qualifications & Experience
- Relevant and significant experience in R&D technology, laboratory informatics, life sciences, quality, engineering, IT, or a related field, with exposure to product management in a major global IT organization.
- Track record in IT strategy development, solution design, programme and project delivery, and service management across complex, cross-functional environments.
- Experience delivering business impact through process and technology-enabled solutions that improve laboratory operations, compliance, user experience, and data quality.
- Ability to understand the users’ perspective and day-to-day needs for tech in the lab space and translate business requirements into tech solutions and improvements.
- Willingness to GEMBA the User experience and capture key Voice of the Customer (Vo C) information and translate this into viable solutions.
- Strong knowledge of enterprise laboratory systems and services, such as LIMS, ELN, Chromatography Data Systems, Stability, other laboratory applications, scientific data workflows, and system integrations.
- Solid understanding of Gx P, validation, and data integrity principles in regulated R&D or laboratory environments.
- Experience with Agile and Dev Ops ways of working.
- Experience with vendor management and working effectively with global internal and external delivery partners.
- Strong facilitation, communication, and interpersonal skills, with the ability to influence senior leadership and drive decision making using data, market evidence, and business context.
- Relentless focus on delivering business outcomes, simplification, and resilient laboratory operations, with a passion for enabling science through technology.
- Equal Opportunities
Haleon is committed to creating an inclusive culture where diverse backgrounds and views are valued and respected.
We may ask for personal information during the application process to meet regulatory and reporting obligations and support inclusion programmes.
The information provided will be kept confidential and used solely for legitimate business purposes.
Note to candidates
The Haleon recruitment team will contact you using a Haleon email account (@haleon. com). If you are not sure whether the email you received is from Haleon, please get in touch.
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Product Manager - R&D Lab Systems in London employer: Haleon Plc.
Haleon plc. is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to lead impactful projects in brand equity and innovation. With a strong focus on professional growth, we offer extensive development opportunities and the chance to work with diverse teams across multiple countries, all while contributing to meaningful brand success in a vibrant environment. Join us at our innovative location, where your insights and creativity will drive real change.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - R&D Lab Systems in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Haleon Plc.!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Haleon Plc. would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Haleon Plc. through your school's career services!
We think you need these skills to ace Product Manager - R&D Lab Systems in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - R&D Lab Systems, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - R&D Lab Systems position at Haleon Plc.. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Haleon Plc.
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
