At a Glance
- Tasks: Maximise healthcare professional engagement through digital and data strategies.
- Company: Join Haleon, a purpose-driven consumer health company with trusted brands.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on diversity and inclusion.
- Why this job: Make a real impact on everyday health while working with innovative data solutions.
- Qualifications: Strong analytical skills, project management experience, and a proactive mindset.
The predicted salary is between 45000 - 55000 £ per year.
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
The Great Britain & Ireland (GBI) Expert Digital & Data Executive will maximise the impact of healthcare professional (HCP) engagement across field force, digital and data activity. The role supports Expert Marketing activity across categories, helping improve HCP reach, engagement, recommendations and business performance. As local superuser for customer relationship management (CRM) and data platforms, the role will optimise systems, data and reporting to support HCP journey planning, customer experience, KPI tracking and compliant data use. The role will also own GBI Expert first‑party data (1PD) management and samples strategy, including data quality, processes, inventory, forecasting, budget management and performance tracking.
Success in this role requires ownership, bias for action, proactive problem solving and the ability to improve workflows and turn business needs into practical solutions.
Key Responsibilities- Act as GBI superuser for CRM and data platforms, translating business and field force needs into clear requirements, workflows, and system improvements
- Configure and maintain CRM functionality to support targeting, segmentation, HCP engagement and other KPI tracking across Expert categories
- Support localisation and optimisation of Expert field force and data strategy across field force, the HCP portal, eCRM and other channels
- Own the GBI first‑party data approach including acquisition, consent, segmentation, data quality and governance
- Own CRM and data reporting, including building and maintaining Power BI dashboards when needed; translating performance data into clear insights and recommendations
- Own the GBI Expert samples strategy, including monthly forecasting, inventory, budget, allocation, performance tracking and annual brand planning inputs
- Collaborate across stakeholders, including Expert, field force, Europe, Global, agencies and third parties, to deliver key priorities and share best practices
- Essential
- Strong ownership, accountability and bias for action, with the ability to drive improvements independently
- Proactive problem solver who simplifies processes and translates business needs into clear requirements and actions
- Strong analytical skills and attention to detail across data, reporting and compliance
- Strong organisation, project management and stakeholder management skills
- Clear communicator with learning agility and curiosity
- Preferred
- CRM, field force or customer data platform experience; Power BI desirable
- Understanding of first‑party data, data management, quality and governance
- Experience setting, tracking and reporting KPIs
- Experience managing budgets, forecasts, inventory or operational planning
- Expert or HCP experience preferred
- Degree or equivalent experience in marketing, commercial operations, digital or data desirable
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
GBI Expert Digital & Data Operations Executive in London employer: Haleon Plc.
Haleon plc. is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to lead impactful projects in brand equity and innovation. With a strong focus on professional growth, we offer extensive development opportunities and the chance to work with diverse teams across multiple countries, all while contributing to meaningful brand success in a vibrant environment. Join us at our innovative location, where your insights and creativity will drive real change.
StudySmarter Expert Advice🤫
We think this is how you could land GBI Expert Digital & Data Operations Executive in London
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We think you need these skills to ace GBI Expert Digital & Data Operations Executive in London
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at Haleon Plc., your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at Haleon Plc.. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at Haleon Plc.
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at Haleon Plc.!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
