At a Glance
- Tasks: Deliver top-notch customer service and advise on plumbing products at the trade counter.
- Company: Join Plumbmaster, a leading supplier in plumbing and heating materials.
- Benefits: Enjoy competitive salary, staff discounts, comprehensive training, and 30 days annual leave.
- Other info: Opportunity for training and development in a fast-paced, dynamic setting.
- Why this job: Build a rewarding career with real progression in a supportive team environment.
- Qualifications: Strong communication skills and a customer-focused approach; plumbing knowledge is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster, a specialist division of Haldane Fisher, supplies high-quality plumbing and heating materials to the construction industry across Northern Ireland. Known for our technical expertise, dependable service, and strong relationships with trade customers, we continue to grow - and we're looking for the right people to grow with us. We are currently recruiting a Counter Sales Advisor to join our Duncrue Plumbmaster branch. This is a fantastic opportunity to build a long-term career with a successful and forward-thinking merchant, offering stability, development, and genuine progression.
Key Responsibilities
- Deliver outstanding customer service at the trade counter
- Advise customers on plumbing and heating products and solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare orders safely and efficiently
- Maintain a clean, safe, and well-organised branch
- Support stock control, merchandising, and overall branch teamwork
- Identify sales opportunities and assist with technical queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain strong relationships with trade customers
- Experience in a fast-paced customer service or trade counter role
- Knowledge of plumbing products (or willingness to learn)
- Proactive, reliable, and detail-focused with a sales mindset
- Forklift licence desirable (training can be provided)
What We Offer
- Competitive salary
- Staff discount scheme
- Comprehensive training and development
- Incentive bonus scheme
- Contributory pension
- 30 days annual leave (including public holidays)
- Healthcare Cash Plan (Westfield Health)
- Supportive team environment with real career progression
To be considered for this position, please click APPLY below and send us your up-to-date CV.
Trade Counter Sales - Plumbmaster employer: Haldane Fisher
Plumbmaster, a division of Haldane Fisher, is an exceptional employer that prioritises employee growth and development within a supportive team environment. Located in Duncrue, we offer competitive salaries, comprehensive training, and a generous benefits package including a staff discount scheme and a contributory pension, making it an ideal place for those seeking a rewarding career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales - Plumbmaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and Haldane Fisher. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Show off your personality! Don’t just focus on your skills; let your enthusiasm for plumbing and customer service shine through. Employers love candidates who are genuinely excited about the role and the industry.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Sales - Plumbmaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any knowledge of plumbing products. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Counter Sales Advisor role at Plumbmaster and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter. We love seeing candidates who can connect with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or solutions will show your enthusiasm and willingness to learn, which is crucial for a role at Plumbmaster.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you built relationships with customers and resolved any issues, as this aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Team Spirit
Plumbmaster values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share instances where you supported your team or contributed to a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
