At a Glance
- Tasks: Deliver top-notch customer service and advise on plumbing products at the trade counter.
- Company: Join Plumbmaster, a leading supplier in plumbing and heating materials.
- Benefits: Enjoy competitive salary, staff discounts, comprehensive training, and 30 days annual leave.
- Other info: Opportunity for training and development in a fast-paced, dynamic setting.
- Why this job: Build a rewarding career with real progression in a supportive team environment.
- Qualifications: Strong communication skills and a customer-focused approach; plumbing knowledge is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster, a specialist division of Haldane Fisher, supplies high-quality plumbing and heating materials to the construction industry across Northern Ireland. Known for our technical expertise, dependable service, and strong relationships with trade customers, we continue to grow - and we're looking for the right people to grow with us. We are currently recruiting a Counter Sales Advisor to join our Duncrue Plumbmaster branch. This is a fantastic opportunity to build a long-term career with a successful and forward-thinking merchant, offering stability, development, and genuine progression.
Key Responsibilities
- Deliver outstanding customer service at the trade counter
- Advise customers on plumbing and heating products and solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare orders safely and efficiently
- Maintain a clean, safe, and well-organised branch
- Support stock control, merchandising, and overall branch teamwork
- Identify sales opportunities and assist with technical queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain strong relationships with trade customers
- Experience in a fast-paced customer service or trade counter role
- Knowledge of plumbing products (or willingness to learn)
- Proactive, reliable, and detail-focused with a sales mindset
- Forklift licence desirable (training can be provided)
What We Offer
- Competitive salary
- Staff discount scheme
- Comprehensive training and development
- Incentive bonus scheme
- Contributory pension
- 30 days annual leave (including public holidays)
- Healthcare Cash Plan (Westfield Health)
- Supportive team environment with real career progression
To be considered for this position, please click APPLY below and send us your up-to-date CV.
Trade Counter Sales - Plumbmaster in Newtownabbey employer: Haldane Fisher
Plumbmaster, a division of Haldane Fisher, is an excellent employer that prioritises employee growth and development within a supportive team environment. Located in Duncrue, we offer competitive salaries, comprehensive training, and a generous benefits package including a staff discount scheme and a contributory pension, making it an ideal place for those seeking a rewarding career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales - Plumbmaster in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and Haldane Fisher. Understanding their values and what they stand for will help you connect better during your conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when discussing your experience in customer service and sales.
✨Tip Number 3
Show off your personality! When you’re at the trade counter, let your enthusiasm for plumbing and heating products shine through. Employers love candidates who are passionate and can build strong relationships with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested in the role and helps keep you top of mind.
We think you need these skills to ace Trade Counter Sales - Plumbmaster in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any knowledge of plumbing products. We want to see how your skills align with what we do at Plumbmaster, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Counter Sales Advisor role and how you can contribute to our team. Keep it friendly and professional, just like we are at Plumbmaster.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter. We love candidates who can connect well with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Plumbmaster!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or solutions will show your enthusiasm and willingness to learn, which is crucial for a role at Plumbmaster.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you built relationships with customers and resolved any issues, as this aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Team Spirit
Plumbmaster values teamwork, so be ready to discuss how you've collaborated with colleagues in previous roles. Share instances where you supported your team or contributed to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities or how success is measured in the position. This demonstrates your proactive attitude and genuine interest in growing with the company.
