At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing and heating product solutions.
- Company: Join Haldane Fisher, a leading builders merchant with a strong local presence.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training opportunities.
- Other info: Be part of a diverse team committed to excellence and community.
- Why this job: Kickstart your career in a supportive environment with real growth potential.
- Qualifications: Strong communication skills and a willingness to learn about plumbing products.
The predicted salary is between 24000 - 30000 £ per year.
Plumbmaster, a specialist division of Haldane Fisher, supplies high-quality plumbing and heating materials to the construction industry across Northern Ireland. We are recognised for our technical expertise, dependable service, and the strong relationships we build with our trade customers. We are currently recruiting a Counter Sales Advisor to join our Balmoral (Belfast) Plumbmaster branch. This is an excellent opportunity to build a long-term career within a successful and growing specialist merchant, offering a stable working environment alongside strong development and progression opportunities.
Key Responsibilities
- Provide outstanding customer service at the trade counter
- Advise customers on plumbing and heating materials, offering appropriate product solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare customer orders safely and efficiently
- Maintain a clean, safe, and well-organised branch environment
- Support stock control, merchandising, and teamwork across the branch
- Identify sales opportunities and assist customers with technical product queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain positive working relationships with customers
- Experience in a fast-paced customer service or trade counter environment
- Good knowledge of plumbing materials and products (or willingness to learn and develop)
- Proactive, reliable, and sales-driven with strong attention to detail
- Forklift licence desirable but not essential (training can be provided)
What We Offer
- Competitive rate of pay
- Staff discount scheme
- Comprehensive in-house training and development
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Healthcare Cash Plan (Westfield Health)
- A supportive, team-focused environment with genuine career progression opportunities
The company Haldane Group is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
ABOUT HALDANE GROUP
Founded in 1946, we've spent nearly eight decades becoming one of the UK's top ten builders merchants. Operating through multiple specialist brands across Northern Ireland, we're more than just suppliers - we're partners to the trade.
What Sets Us Apart:
- Top 10 UK builders merchant with strong local presence
- Multiple specialist brands serving different market segments
- Industry leadership through BMF board-level involvement
- Ambitious growth plans including strategic acquisitions
- Investment in people, technology, and innovation
- 700+ employees across Northern Ireland
- Deep roots in local communities
Our Values:
We're built on expertise, relationships, and service. We know our products, we understand our customers, and we deliver on our promises. Join us in shaping the future of building materials supply in Northern Ireland.
To be considered for this position, please click APPLY below and send us your up-to-date CV.
Counter Sales - Plumbmaster in Newtownabbey employer: Haldane Fisher
Plumbmaster, a division of Haldane Fisher, is an exceptional employer that prioritises employee growth and development within a supportive team environment. Located in Balmoral, Belfast, we offer competitive pay, comprehensive training, and a strong focus on career progression, making it an ideal place for those seeking a rewarding long-term career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales - Plumbmaster in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research Plumbmaster and Haldane Fisher, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing outstanding service at the trade counter, think of scenarios where you can demonstrate your ability to handle queries and offer solutions. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Plumbmaster.
We think you need these skills to ace Counter Sales - Plumbmaster in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Counter Sales role. Highlight any customer service experience and knowledge of plumbing materials, as these are key for us at Plumbmaster.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working in a trade counter environment. Share specific examples of how you've provided outstanding customer service in the past to show us what you can bring to the team.
Show Your Personality:We love to see a bit of personality in applications! Don’t be afraid to let your enthusiasm shine through. We’re looking for someone who can build positive relationships with our customers, so show us how you connect with people.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Familiarise yourself with common plumbing and heating materials before the interview. Being able to discuss specific products and their applications will show your technical expertise and willingness to learn, which is crucial for a role at Plumbmaster.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the company's values of building strong relationships.
✨Practice Your Sales Skills
Since the role involves identifying sales opportunities, practice your sales pitch. Be ready to demonstrate how you would approach a customer at the trade counter and suggest appropriate product solutions based on their needs.
✨Show Your Team Spirit
Plumbmaster values teamwork, so be prepared to discuss how you've collaborated with colleagues in the past. Share examples that highlight your ability to work well in a fast-paced environment while maintaining a positive attitude.
