At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing product queries.
- Company: Join Plumbmaster, a leading plumbing and heating materials supplier.
- Benefits: Enjoy competitive salary, staff discounts, and comprehensive training.
- Other info: Dynamic work environment with 30 days annual leave and healthcare benefits.
- Why this job: Build a rewarding career in a supportive team with real progression opportunities.
- Qualifications: Strong communication skills and a customer-focused approach are essential.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster, a specialist division of Haldane Fisher, supplies high-quality plumbing and heating materials to the construction industry across Northern Ireland. Known for our technical expertise, dependable service, and strong relationships with trade customers, we continue to grow - and we're looking for the right people to grow with us. We are currently recruiting a Counter Sales Advisor to join our Duncrue Plumbmaster branch. This is a fantastic opportunity to build a long-term career with a successful and forward-thinking merchant, offering stability, development, and genuine progression.
Key Responsibilities
- Deliver outstanding customer service at the trade counter
- Advise customers on plumbing and heating products and solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare orders safely and efficiently
- Maintain a clean, safe, and well-organised branch
- Support stock control, merchandising, and overall branch teamwork
- Identify sales opportunities and assist with technical queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain strong relationships with trade customers
- Experience in a fast-paced customer service or trade counter role
- Knowledge of plumbing products (or willingness to learn)
- Proactive, reliable, and detail-focused with a sales mindset
- Forklift licence desirable (training can be provided)
What We Offer
- Competitive salary
- Staff discount scheme
- Comprehensive training and development
- Incentive bonus scheme
- Contributory pension
- 30 days annual leave (including public holidays)
- Healthcare Cash Plan (Westfield Health)
- Supportive team environment with real career progression
To be considered for this position, please click APPLY below and send us your up-to-date CV.
Trade Counter Sales - Plumbmaster in Lisburn employer: Haldane Fisher
Plumbmaster, a division of Haldane Fisher, is an excellent employer that prioritises employee growth and development within a supportive team environment. Located in Duncrue, we offer competitive salaries, comprehensive training, and a generous benefits package including a staff discount scheme and a contributory pension, making it an ideal place for those seeking a rewarding career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales - Plumbmaster in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and Haldane Fisher. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your personality! Don’t just focus on your qualifications; let your enthusiasm for customer service and plumbing shine through. We want to see how you can fit into our team at Plumbmaster.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your interest in the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Trade Counter Sales - Plumbmaster in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any knowledge of plumbing products. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Counter Sales Advisor role at Plumbmaster and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter. We love seeing candidates who can connect with customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Plumbmaster!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or solutions will show your enthusiasm and willingness to learn, which is crucial for a role at Plumbmaster.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about situations where you resolved issues or built strong relationships with customers, as this aligns perfectly with what they’re looking for.
✨Practice Your Sales Techniques
Brush up on your sales skills and be ready to discuss how you identify sales opportunities. You might even want to role-play a sales scenario to demonstrate your proactive approach and sales mindset during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in growing with Plumbmaster and not just looking for any job.
