At a Glance
- Tasks: Assist customers with sales inquiries and provide expert product advice.
- Company: Join Haldane Fisher, a leading timber and builders' merchant known for quality.
- Benefits: Enjoy competitive pay, staff discounts, and a comprehensive healthcare package.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and build strong customer relationships.
- Qualifications: Experience in customer service and a passion for building materials.
The predicted salary is between 22000 - 28000 £ per year.
Haldane Fisher is a leading timber and builders' merchant, renowned for its reputation for innovation, quality, and excellence within the industry. We believe our people are at the heart of our success and are committed to delivering a consistently high standard of service to our customers.
Due to continued growth, we are delighted to recruit for a Trade Counter Sales Assistant to join our team at our Lisburn branch. This role is ideal for an enthusiastic, customer-focused individual who enjoys a fast-paced environment and takes pride in building strong customer relationships.
The Role
As a Trade Counter Sales Assistant, you will play a crucial role in supporting both trade and retail customers, maximising sales opportunities while ensuring an outstanding customer experience. Key responsibilities include:
- Handling all retail and trade counter sales enquiries in a professional and helpful manner
- Supporting customers with product selection and providing knowledgeable advice
- Cash handling and operating a computerised stock and ordering system
- Maintaining high standards of customer service at all times
What We're Looking For
The successful candidate will demonstrate:
- Previous experience in a trade counter or customer-facing role
- A genuine passion for delivering excellent customer service
- A target-driven mindset with a strong focus on customer satisfaction
- The ability to work effectively both independently and as part of a branch team
- Knowledge of, or a keen interest in, building materials, timber, and hardware
What We Offer
In return, we provide a competitive rate of pay and a comprehensive benefits package, including:
- Training and development programmes to support your career progression
- Incentive Bonus Scheme
- Staff Discount Scheme
- 30 days annual leave
- Free on-site parking
- Cycle to Work Scheme
- Healthcare package provided by Westfield Health
If you are looking to develop your career with a respected and growing company that values its people, we would love to hear from you. To be considered for this position, please click APPLY below and send us your up-to-date CV.
Trade Counter Sales in Lisburn employer: Haldane Fisher
Haldane Fisher is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture in the heart of Lisburn. With a strong commitment to training and development, staff enjoy numerous opportunities for career advancement, alongside a competitive benefits package that includes a generous annual leave allowance and healthcare support. Join us to be part of a dynamic team where your contributions are valued and rewarded, all while working in a fast-paced environment that champions customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales in Lisburn
✨Tip Number 1
Get to know the company inside out! Research Haldane Fisher's values, products, and recent projects. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your customer service skills and experience in trade counter roles.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Sales in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Trade Counter Sales role. Highlight any previous customer-facing roles and your passion for delivering excellent service, as this is what we’re really looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the position and the company. Share specific examples of how you've built strong customer relationships in the past – we love hearing about your experiences!
Show Off Your Knowledge:If you have any knowledge or interest in building materials, timber, or hardware, make sure to mention it! We appreciate candidates who are keen to learn and grow in our industry, so don’t hold back on showcasing your passion.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Before the interview, brush up on your knowledge of building materials, timber, and hardware. Being able to discuss these topics confidently will show that you’re genuinely interested in the role and can provide knowledgeable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered excellent customer service. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your passion for customer satisfaction.
✨Demonstrate Team Spirit
Since the role involves working as part of a branch team, be ready to discuss how you’ve successfully collaborated with others in past roles. Highlight your ability to work independently as well, but emphasise your teamwork skills to show you can fit into their culture.
✨Be Target-Driven
Haldane Fisher is looking for someone with a target-driven mindset. Prepare to talk about how you’ve met or exceeded sales targets in the past. This will illustrate your motivation and commitment to maximising sales opportunities.
