At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing and heating solutions.
- Company: Join Plumbmaster, a leading supplier in the plumbing and heating industry.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training.
- Other info: Dynamic team atmosphere with opportunities for personal and professional development.
- Why this job: Kickstart your career in a supportive environment with real growth potential.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 22000 - 26000 € per year.
Plumbmaster is a specialist division of Haldane Fisher, supplying high-quality plumbing and heating materials to the construction industry across Northern Ireland. We are known for our technical expertise, dependable service, and strong relationships with trade customers. We are currently recruiting a Counter Sales Advisor to join our Lisburn Plumbmaster branch. This is an excellent opportunity to build a long-term career within a successful and growing specialist merchant, offering a stable working environment and strong development and progression opportunities.
Key Responsibilities
- Provide outstanding customer service at the trade counter
- Advise customers on plumbing and heating materials and product solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare customer orders safely and efficiently
- Maintain a clean, safe, and well-organised branch environment
- Support stock control, merchandising, and teamwork across the branch
- Identify sales opportunities and support customers with technical product queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain positive working relationships with customers
- Experience in a fast-paced customer service or trade counter environment
- Good knowledge of plumbing materials and products (or the ability and willingness to develop this knowledge)
- Proactive, reliable, and sales-minded with strong attention to detail
- Forklift licence desirable but not essential (training can be provided)
What We Offer
- Competitive rate of pay
- Staff discount scheme
- Comprehensive in-house training and development
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Healthcare Cash Plan (Westfield Health)
- A supportive, team-focused environment with genuine career progression opportunities
To be considered for this position, please click APPLY below and send us your up-to-date CV.
Counter Sales - Plumbmaster TLNT1_NI in Lisburn employer: Haldane Fisher
Plumbmaster, a specialist division of Haldane Fisher, is an exceptional employer that prioritises employee growth and development within a supportive team environment. Located in Lisburn, we offer competitive pay, comprehensive training, and a generous benefits package, including a contributory pension scheme and 30 days of annual leave, making it an ideal place for those seeking a rewarding career in the plumbing and heating sector.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales - Plumbmaster TLNT1_NI in Lisburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and Haldane Fisher. Understanding their values and what they stand for will help you connect better during your conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and show off your customer service skills confidently.
✨Tip Number 3
Show your passion for plumbing! If you have any relevant experience or knowledge about plumbing materials, make sure to highlight it. If not, express your eagerness to learn and grow in this field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Counter Sales - Plumbmaster TLNT1_NI in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any knowledge of plumbing materials. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Counter Sales role at Plumbmaster and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear language and a positive tone throughout your CV and cover letter. We want to see how you connect with customers even before we meet you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Plumbmaster!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Familiarise yourself with common plumbing and heating materials before the interview. Being able to discuss specific products and their applications will show your technical expertise and commitment to the role.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond for a customer, as this will demonstrate your customer-focused approach.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since strong communication is key in this role, consider doing mock interviews with friends or family to refine your delivery and ensure you come across as professional and approachable.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Ask about training opportunities or how success is measured in the position.
