At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing product queries.
- Company: Join Plumbmaster, a leading supplier in the plumbing and heating industry.
- Benefits: Enjoy competitive salary, staff discounts, and comprehensive training.
- Other info: Opportunity for training and development in a dynamic work environment.
- Why this job: Build a rewarding career with real progression in a supportive team.
- Qualifications: Strong communication skills and a customer-focused approach are essential.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster, a specialist division of Haldane Fisher, supplies high-quality plumbing and heating materials to the construction industry across Northern Ireland. Known for our technical expertise, dependable service, and strong relationships with trade customers, we continue to grow - and we're looking for the right people to grow with us. We are currently recruiting a Counter Sales Advisor to join our Duncrue Plumbmaster branch. This is a fantastic opportunity to build a long-term career with a successful and forward-thinking merchant, offering stability, development, and genuine progression.
Key Responsibilities
- Deliver outstanding customer service at the trade counter
- Advise customers on plumbing and heating products and solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare orders safely and efficiently
- Maintain a clean, safe, and well-organised branch
- Support stock control, merchandising, and overall branch teamwork
- Identify sales opportunities and assist with technical queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain strong relationships with trade customers
- Experience in a fast-paced customer service or trade counter role
- Knowledge of plumbing products (or willingness to learn)
- Proactive, reliable, and detail-focused with a sales mindset
- Forklift licence desirable (training can be provided)
What We Offer
- Competitive salary
- Staff discount scheme
- Comprehensive training and development
- Incentive bonus scheme
- Contributory pension
- 30 days annual leave (including public holidays)
- Healthcare Cash Plan (Westfield Health)
- Supportive team environment with real career progression
To be considered for this position, please click APPLY below and send us your up-to-date CV.
Trade Counter Sales - Plumbmaster TLNT1_NI in Belfast employer: Haldane Fisher
Plumbmaster, a division of Haldane Fisher, is an exceptional employer that prioritises employee growth and development within a supportive team environment. Located in Duncrue, we offer competitive salaries, comprehensive training, and a generous benefits package including a staff discount scheme and a contributory pension, making it an ideal place for those seeking a rewarding career in the plumbing and heating industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales - Plumbmaster TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company! Research Plumbmaster and understand their values, products, and customer base. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing with a friend or family member. This will help you feel more confident when discussing plumbing products and solutions with potential customers.
✨Tip Number 3
Show off your sales mindset! Think of examples from your past experiences where you've successfully identified sales opportunities or resolved customer queries. This will demonstrate your proactive approach and reliability to the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're serious about joining the Plumbmaster team and ready to grow with us.
We think you need these skills to ace Trade Counter Sales - Plumbmaster TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Trade Counter Sales role. Highlight any customer service experience and knowledge of plumbing products, as these are key for us at Plumbmaster.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've delivered outstanding customer service or built strong relationships in previous roles.
Show Your Enthusiasm:Let your passion for the plumbing and heating industry shine through in your application. We love candidates who are eager to learn and grow with us, so don’t hold back!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Haldane Fisher
✨Know Your Products
Familiarise yourself with plumbing and heating products before the interview. Being able to discuss specific items or solutions will show your enthusiasm and willingness to learn, which is crucial for a role at Plumbmaster.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you built relationships with customers and resolved any issues, as this aligns perfectly with the role's focus on customer satisfaction.
✨Demonstrate Team Spirit
Be ready to talk about how you work within a team. Share instances where you supported colleagues or contributed to a positive work environment, as teamwork is essential in a trade counter setting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in growing with Plumbmaster and helps you assess if it's the right fit for you.
