Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise sales and build strong relationships with customers in a fast-paced environment.
- Company: Haldane Fisher, a leading timber and builder's merchant known for innovation.
- Benefits: Training programmes, staff discounts, healthcare package, and 30 days annual leave.
- Why this job: Join a dynamic team and make a real impact in customer service and sales.
- Qualifications: Strong customer service skills and good product knowledge in plumbing and heating.
- Other info: Flexible role with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Haldane Fisher are a leading timber and builder's merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers. Due to continued growth we wish to recruit for the role of Trade Counter Sales based at our Coleraine Branch. We are looking for someone who will maximise sales, build good relationships with customers whilst continually striving to exceed their expectations.
Key Responsibilities
- Dealing with all retail and trade sales enquiries
- Identifying and assisting customers with product selection
- Cash handling and the operation of a computerised stock system
- A commitment to high standards of customer service
Successful Candidate Attributes
- Strong customer service skills - Friendly, approachable and confident dealing with trade professionals and retail customers in a fast-paced trade counter environment.
- Good product knowledge - Understanding of plumbing, heating and bathroom products, or experience within a builders' merchant/trade environment.
- Excellent communication skills - Able to clearly advise customers, understand requirements, and build strong working relationships with local tradespeople.
- Sales-focused mindset - Proactive in identifying opportunities to upsell and promote current offers while delivering excellent service.
- Team player - Works well as part of a branch team while also being able to take initiative independently.
- Organised and detail-oriented - Accurate in processing orders, handling cash/card payments, managing stock and ensuring paperwork is completed correctly.
- IT competent - Comfortable using EPOS systems and basic computer software for order processing and stock control.
- Reliable and punctual - Committed to maintaining high standards of attendance and professionalism.
- Health & Safety aware - Understands the importance of maintaining a safe working environment within a trade counter and warehouse setting.
- Flexible and adaptable - Willing to assist with goods in/out, stock replenishment and general branch duties as required.
Benefits
- Training & Development Programs to help meet your career ambitions
- Staff Discounts
- Incentive Bonus Scheme
- Free on-site parking
- Cycle to work scheme
- 30 days annual leave
- Healthcare package (Westfield Health)
Closing Date for receipt of applications is 17th March 2026. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Sales Counter - Plumbmaster in Coleraine employer: Haldane Fisher NI
Contact Detail:
Haldane Fisher NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Counter - Plumbmaster in Coleraine
✨Tip Number 1
Get to know the company inside out! Research Haldane Fisher, their products, and their values. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different types of customer enquiries. Remember, being friendly and approachable is key in a trade counter environment.
✨Tip Number 3
Show off your sales mindset! Think of ways you can upsell or promote products during your interview. Bring examples of how you've done this in the past, even if it's just in a casual setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Haldane Fisher.
We think you need these skills to ace Sales Counter - Plumbmaster in Coleraine
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your strong customer service skills in your application. We want to see how friendly and approachable you are, especially when dealing with trade professionals and retail customers.
Demonstrate Product Knowledge: If you've got experience with plumbing, heating, or bathroom products, let us know! Show us that you understand the products we sell and how they can help our customers.
Communicate Clearly: Your communication skills are key! Be clear and concise in your application, showing us how you can advise customers and build strong relationships with local tradespeople.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and get you started on this exciting journey with Haldane Fisher.
How to prepare for a job interview at Haldane Fisher NI
✨Know Your Products
Before the interview, brush up on your knowledge of plumbing, heating, and bathroom products. Being able to discuss these confidently will show that you understand the trade and can assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built relationships with customers and exceeded their expectations, as this is crucial for the role.
✨Demonstrate Your Sales Mindset
Think of ways you can upsell or promote products during the interview. Show that you’re proactive and sales-focused by discussing strategies you’ve used in previous roles to maximise sales.
✨Be Ready for Teamwork Questions
Since being a team player is important, be prepared to talk about your experience working in a team environment. Share specific instances where you collaborated with others to achieve a common goal.