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- Tasks: Deliver top-notch customer service and manage transactions at the trade counter.
- Company: Join Plumbmaster, a leading plumbing and heating specialist in Northern Ireland.
- Benefits: Enjoy staff discounts, comprehensive training, and a contributory pension scheme.
- Why this job: Be part of a fast-growing team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible teamwork and excellent career growth opportunities await you.
The predicted salary is between 24000 - 36000 £ per year.
Plumbmaster are a leading specialist within the plumbing and heating division of Haldane Fisher. We offer a dedicated service to the plumbing and heating industry, with specialised trade counters and staff who aim to provide unrivalled levels of customer service. We wish to recruit a Counter Sales Advisor to work in our Plumbmaster division at our branch in Ballymena. This is an exciting career opportunity offering an excellent working environment in one of the fastest growing independent plumbing and heating merchants in Northern Ireland.
Responsibilities:
- Delivering outstanding customer service at the trade counter for plumbing and heating enquiries.
- Operating tills and handling transactions with accuracy and care.
- Picking, packing, and preparing customer orders securely for delivery.
- Maintaining a clean, safe, and well-organised store environment.
- Supporting stock management, merchandising, and flexible teamwork across departments.
Qualifications and requirements:
- Strong communication skills and a professional, customer-focused attitude.
- The ability to develop a positive working relationship with customers.
- Experience in a fast-paced customer service role, ideally in plumbing trade.
- Knowledge of general plumbing and heating products.
- The ability to identify sales opportunities and solve customer issues creatively.
- Forklift license is desirable.
Benefits:
- Staff Discounts
- Comprehensive in-house training and development programme
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Cycle to work scheme
- Health Care scheme (after probation)
Closing date: Closing date for the receipt of all applications is Friday 13 February 2026.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Counter Sales Advisor - Plumbmaster in Ballymena employer: Haldane Fisher NI
Contact Detail:
Haldane Fisher NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Advisor - Plumbmaster in Ballymena
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and their services. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with delivering outstanding customer service and handling transactions accurately.
✨Tip Number 3
Show off your skills! If you have experience in plumbing or heating, be sure to highlight it during your interview. Share specific examples of how you've solved customer issues creatively in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds!
We think you need these skills to ace Counter Sales Advisor - Plumbmaster in Ballymena
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, especially in fast-paced environments. We love candidates who can demonstrate their ability to connect with customers and solve problems creatively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Counter Sales Advisor role at Plumbmaster. We want to see how you fit into our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to plumbing and heating – we want to see your personality shine through!
Apply Through Our Website: Remember to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and get started – we can’t wait to hear from you!
How to prepare for a job interview at Haldane Fisher NI
✨Know Your Plumbing Basics
Brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss specific items or solutions will show that you're genuinely interested in the role and can connect with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Be Ready to Discuss Teamwork
This position requires flexible teamwork across departments, so be prepared to talk about your experiences working in a team. Highlight any instances where you collaborated with others to achieve a goal or improve customer satisfaction.
