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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing and heating solutions.
- Company: Join Plumbmaster, a leading supplier in the plumbing and heating industry.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training.
- Other info: Opportunity for training and development in a dynamic team.
- Why this job: Kickstart your career in a supportive environment with real growth potential.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster is a specialist division of Haldane Fisher, supplying high-quality plumbing and heating materials to the construction industry across Northern Ireland. We are known for our technical expertise, dependable service, and strong relationships with trade customers. We are currently recruiting a Counter Sales Advisor to join our Ladas Drive Plumbmaster branch. This is an excellent opportunity to build a long-term career within a successful and growing specialist merchant, offering a stable working environment and strong development and progression opportunities.
Key Responsibilities
- Provide outstanding customer service at the trade counter
- Advise customers on plumbing and heating materials and product solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare customer orders safely and efficiently
- Maintain a clean, safe, and well-organised branch environment
- Support stock control, merchandising, and teamwork across the branch
- Identify sales opportunities and support customers with technical product queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain positive working relationships with customers
- Experience in a fast-paced customer service or trade counter environment
- Good knowledge of plumbing materials and products (or the ability and willingness to develop this knowledge)
- Proactive, reliable, and sales-minded with strong attention to detail
- Forklift licence desirable but not essential (training can be provided)
What We Offer
- Competitive rate of pay
- Staff discount scheme
- Comprehensive in-house training and development
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Healthcare Cash Plan (Westfield Health)
- A supportive, team-focused environment with genuine career progression opportunities
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Counter Sales - Plumbmaster in Newtownabbey employer: Haldane Fisher Ltd
Contact Detail:
Haldane Fisher Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales - Plumbmaster in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research Plumbmaster and Haldane Fisher, their products, and their values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you can demonstrate your ability to handle queries and provide solutions. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Plumbmaster.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Plumbmaster.
We think you need these skills to ace Counter Sales - Plumbmaster in Newtownabbey
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, especially in a fast-paced environment like a trade counter.
Know Your Stuff: If you have knowledge about plumbing and heating materials, flaunt it! If not, show us your willingness to learn. We appreciate candidates who are proactive and eager to develop their expertise in our field.
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to the role at Plumbmaster. Mention specific responsibilities from the job description that excite you and how your skills align with them.
Apply Through Our Website: Remember, the best way to apply is through our careers page. It’s straightforward and ensures your application gets to the right place. So, click that Apply button and let’s get started on this journey together!
How to prepare for a job interview at Haldane Fisher Ltd
✨Know Your Products
Familiarise yourself with common plumbing and heating materials before the interview. Being able to discuss specific products and their applications will show your technical expertise and willingness to learn, which is crucial for a role at Plumbmaster.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond for a customer, as this will demonstrate your customer-focused approach that Plumbmaster values.
✨Practice Your Communication Skills
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to showcase your ability to build positive relationships with customers.
✨Show Your Team Spirit
Be ready to discuss how you work within a team. Highlight experiences where you collaborated with colleagues to achieve a common goal, as teamwork is key in a branch environment like Plumbmaster's.