At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing and heating solutions.
- Company: Join Plumbmaster, a leading supplier in the plumbing industry.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training.
- Other info: Opportunity for training and development in a dynamic team.
- Why this job: Kickstart your career in a supportive environment with real growth potential.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 22000 - 26000 € per year.
Plumbmaster is a specialist division of Haldane Fisher, supplying high-quality plumbing and heating materials to the construction industry across Northern Ireland. We are known for our technical expertise, dependable service, and strong relationships with trade customers. We are currently recruiting a Counter Sales Advisor to join our Lisburn Plumbmaster branch. This is an excellent opportunity to build a long-term career within a successful and growing specialist merchant, offering a stable working environment and strong development and progression opportunities.
Key Responsibilities
- Provide outstanding customer service at the trade counter
- Advise customers on plumbing and heating materials and product solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare customer orders safely and efficiently
- Maintain a clean, safe, and well-organised branch environment
- Support stock control, merchandising, and teamwork across the branch
- Identify sales opportunities and support customers with technical product queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain positive working relationships with customers
- Experience in a fast-paced customer service or trade counter environment
- Good knowledge of plumbing materials and products (or the ability and willingness to develop this knowledge)
- Proactive, reliable, and sales-minded with strong attention to detail
- Forklift licence desirable but not essential (training can be provided)
What We Offer
- Competitive rate of pay
- Staff discount scheme
- Comprehensive in-house training and development
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Healthcare Cash Plan (Westfield Health)
- A supportive, team-focused environment with genuine career progression opportunities
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Counter Sales - Plumbmaster TLNT1_NI in Lisburn employer: Haldane Fisher Ltd
Plumbmaster, a specialist division of Haldane Fisher, is an exceptional employer located in Lisburn, offering a supportive and team-focused environment that prioritises employee growth and development. With competitive pay, comprehensive training, and a strong emphasis on career progression, we provide our Counter Sales Advisors with the tools and opportunities to thrive in a rewarding role within the plumbing and heating materials sector. Join us to be part of a company that values technical expertise and fosters long-term relationships with both customers and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales - Plumbmaster TLNT1_NI in Lisburn
✨Tip Number 1
Get to know the company! Research Plumbmaster and Haldane Fisher, so you can chat about their values and services during your interview. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer at the trade counter. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your sales mindset! Be ready to discuss how you've identified sales opportunities in the past. We love candidates who can think on their feet and bring in new business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and our awesome team culture.
We think you need these skills to ace Counter Sales - Plumbmaster TLNT1_NI in Lisburn
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, especially in a fast-paced environment like a trade counter.
Know Your Stuff:If you have knowledge about plumbing and heating materials, flaunt it! If not, show us your willingness to learn. We love candidates who are eager to develop their expertise in our field.
Be Professional Yet Approachable:Your written application should reflect strong communication skills. Keep it professional but don’t be afraid to let your personality shine through. We’re looking for someone who can build positive relationships with our customers.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Click that Apply button and let’s get started on this journey together!
How to prepare for a job interview at Haldane Fisher Ltd
✨Know Your Products
Familiarise yourself with common plumbing and heating materials before the interview. Being able to discuss specific products and their applications will show your technical expertise and willingness to learn, which is crucial for a role at Plumbmaster.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your customer-focused approach.
✨Practice Your Communication Skills
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.
✨Show Your Team Spirit
Be ready to discuss how you work within a team. Share examples of how you've collaborated with colleagues to achieve goals or improve processes, as teamwork is essential in a branch environment like Plumbmaster.
