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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing and heating solutions.
- Company: Join Plumbmaster, a leading supplier in the plumbing and heating industry.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training.
- Other info: Opportunity for training and development in a dynamic team.
- Why this job: Kickstart your career in a supportive environment with real growth potential.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 25000 - 30000 £ per year.
Plumbmaster is a specialist division of Haldane Fisher, supplying high-quality plumbing and heating materials to the construction industry across Northern Ireland. We are known for our technical expertise, dependable service, and strong relationships with trade customers. We are currently recruiting a Counter Sales Advisor to join our Ladas Drive Plumbmaster branch. This is an excellent opportunity to build a long-term career within a successful and growing specialist merchant, offering a stable working environment and strong development and progression opportunities.
Key Responsibilities
- Provide outstanding customer service at the trade counter
- Advise customers on plumbing and heating materials and product solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare customer orders safely and efficiently
- Maintain a clean, safe, and well-organised branch environment
- Support stock control, merchandising, and teamwork across the branch
- Identify sales opportunities and support customers with technical product queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain positive working relationships with customers
- Experience in a fast-paced customer service or trade counter environment
- Good knowledge of plumbing materials and products (or the ability and willingness to develop this knowledge)
- Proactive, reliable, and sales-minded with strong attention to detail
- Forklift licence desirable but not essential (training can be provided)
What We Offer
- Competitive rate of pay
- Staff discount scheme
- Comprehensive in-house training and development
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Healthcare Cash Plan (Westfield Health)
- A supportive, team-focused environment with genuine career progression opportunities
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Counter Sales - Plumbmaster in Lisburn employer: Haldane Fisher Ltd
Contact Detail:
Haldane Fisher Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales - Plumbmaster in Lisburn
✨Tip Number 1
Get to know the company inside out! Research Plumbmaster and Haldane Fisher, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Counter Sales - Plumbmaster in Lisburn
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, especially in a fast-paced environment like a trade counter.
Know Your Stuff: If you have knowledge about plumbing and heating materials, flaunt it! If not, show us your willingness to learn. We love candidates who are eager to develop their expertise and help our customers with technical queries.
Be Professional Yet Approachable: Your written application should reflect strong communication skills. Keep it professional but don’t be afraid to let your personality shine through. We’re looking for someone who can build positive relationships with our customers.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and get you started on this exciting journey with Plumbmaster. Click that Apply button and let’s get going!
How to prepare for a job interview at Haldane Fisher Ltd
✨Know Your Products
Familiarise yourself with common plumbing and heating materials before the interview. Being able to discuss specific products and their applications will show your technical expertise and willingness to learn, which is crucial for a role at Plumbmaster.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond for a customer, as this will demonstrate your customer-focused approach that Plumbmaster values.
✨Practice Your Communication Skills
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.
✨Show Your Team Spirit
Be ready to discuss how you work within a team. Plumbmaster values teamwork, so think of examples where you've collaborated effectively with colleagues to achieve a common goal or improve customer service.