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- Tasks: Deliver top-notch customer service and manage transactions at our trade counter.
- Company: Join Plumbmaster, a leading plumbing and heating specialist in Northern Ireland.
- Benefits: Enjoy staff discounts, comprehensive training, and a competitive salary.
- Why this job: Be part of a fast-growing team and make a real difference in customer service.
- Qualifications: Strong communication skills and experience in a customer service role preferred.
- Other info: Flexible teamwork and excellent career growth opportunities await you.
The predicted salary is between 24000 - 36000 £ per year.
Plumbmaster are a leading specialist within the plumbing and heating division of Haldane Fisher. We offer a dedicated service to the plumbing and heating industry, with specialised trade counters and staff who aim to provide unrivalled levels of customer service. We wish to recruit a Counter Sales Advisor to work in our Plumbmaster division at our branch in Ballymena. This is an exciting career opportunity offering an excellent working environment in one of the fastest growing independent plumbing and heating merchants in Northern Ireland.
Key responsibilities for the role of Counter Sales Advisor will include:
- Delivering outstanding customer service at the trade counter for plumbing and heating enquiries.
- Operating tills and handling transactions with accuracy and care.
- Picking, packing, and preparing customer orders securely for delivery.
- Maintaining a clean, safe, and well-organised store environment.
- Supporting stock management, merchandising, and flexible teamwork across departments.
Applications for the position of Counter Sales Advisor are invited from individuals who have:
- Strong communication skills and a professional, customer-focused attitude.
- The ability to develop a positive working relationship with customers.
- Experience in a fast-paced customer service role, ideally in plumbing trade.
- Knowledge of general plumbing and heating products.
- The ability to identify sales opportunities and solve customer issues creatively.
- Forklift license is desirable.
The successful person will receive a competitive rate of pay plus benefits including:
- Staff Discounts
- Comprehensive in-house training and development programme
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Cycle to work scheme
- Health Care scheme (after probation)
Closing date for the receipt of all applications is Friday 13 February 2026. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Counter Sales Advisor - Plumbmaster employer: Haldane Fisher Ltd
Contact Detail:
Haldane Fisher Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Advisor - Plumbmaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Plumbmaster and their services. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the customer service skills they’re looking for.
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, especially in a customer-focused role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds.
We think you need these skills to ace Counter Sales Advisor - Plumbmaster
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, especially in fast-paced environments. We want to see how you’ve gone above and beyond for customers in the past!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Counter Sales Advisor role at Plumbmaster.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Remember, the best way to apply is through our careers page. It’s super easy and ensures your application goes directly to us, so don’t miss out on this opportunity!
How to prepare for a job interview at Haldane Fisher Ltd
✨Know Your Plumbing Basics
Brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss common items and their uses will show that you’re genuinely interested in the role and can connect with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your professional attitude and ability to build positive relationships.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering questions confidently.
✨Be Ready for Teamwork Questions
Expect questions about teamwork and flexibility, as these are important in a fast-paced environment. Prepare to share examples of how you’ve successfully collaborated with others in previous roles, highlighting your adaptability and willingness to support your colleagues.
