At a Glance
- Tasks: Assist customers with trade and retail sales, ensuring a top-notch experience.
- Company: Join Haldane Fisher, a leading timber and builders' merchant known for quality.
- Benefits: Enjoy competitive pay, bonuses, discounts, and 30 days annual leave.
- Other info: Great training opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and build strong customer relationships.
- Qualifications: Experience in customer service and a passion for building materials.
The predicted salary is between 25000 - 30000 € per year.
Haldane Fisher is a leading timber and builders' merchant, renowned for its reputation for innovation, quality, and excellence within the industry. We believe our people are at the heart of our success and are committed to delivering a consistently high standard of service to our customers. Due to continued growth, we are delighted to recruit for a Trade Counter Sales Assistant to join our team at our Lisburn branch. This role is ideal for an enthusiastic, customer-focused individual who enjoys a fast-paced environment and takes pride in building strong customer relationships.
The Role
As a Trade Counter Sales Assistant, you will play a crucial role in supporting both trade and retail customers, maximising sales opportunities while ensuring an outstanding customer experience. Key responsibilities include:
- Handling all retail and trade counter sales enquiries in a professional and helpful manner
- Supporting customers with product selection and providing knowledgeable advice
- Cash handling and operating a computerised stock and ordering system
- Maintaining high standards of customer service at all times
What We're Looking For
The successful candidate will demonstrate:
- Previous experience in a trade counter or customer-facing role
- A genuine passion for delivering excellent customer service
- A target-driven mindset with a strong focus on customer satisfaction
- The ability to work effectively both independently and as part of a branch team
- Knowledge of, or a keen interest in, building materials, timber, and hardware
What We Offer
In return, we provide a competitive rate of pay and a comprehensive benefits package, including:
- Training and development programmes to support your career progression
- Incentive Bonus Scheme
- Staff Discount Scheme
- 30 days annual leave
- Free on-site parking
- Cycle to Work Scheme
- Healthcare package provided by Westfield Health
If you are looking to develop your career with a respected and growing company that values its people, we would love to hear from you. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Trade Counter Sales in Belfast employer: Haldane Fisher Ltd
Haldane Fisher is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment at our Lisburn branch. With a strong commitment to customer service excellence, we provide comprehensive training and development programmes, a competitive benefits package including an Incentive Bonus Scheme and staff discounts, and a supportive culture that values teamwork and individual contributions. Join us to be part of a respected company that not only fosters career progression but also ensures a rewarding and fulfilling workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales in Belfast
✨Tip Number 1
Get to know the company! Research Haldane Fisher and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience in trade counter or customer-facing roles. Highlight specific examples where you’ve gone above and beyond for customers – this is what they want to hear!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Trade Counter Sales in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to engage with our customers at the trade counter.
Tailor Your Experience:Make sure to highlight any previous experience in trade counter or customer-facing roles. We love seeing how your background aligns with what we're looking for, so don’t hold back on those relevant skills!
Be Professional Yet Approachable:While we appreciate professionalism, we also value a friendly tone. Strike a balance in your application that reflects both your capability and your ability to connect with customers.
Apply Through Our Website:Don’t forget to complete your application on our careers page! It’s the best way for us to receive your details and get you into the process. Click that Apply button and let’s get started!
How to prepare for a job interview at Haldane Fisher Ltd
✨Know Your Products
Before the interview, brush up on your knowledge of building materials, timber, and hardware. Being able to discuss these products confidently will show that you’re genuinely interested in the role and can provide knowledgeable advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. This could be resolving a complaint or helping someone find the right product. Highlighting these moments will demonstrate your passion for delivering excellent customer service.
✨Practice Common Interview Questions
Think about questions you might be asked, such as how you handle difficult customers or how you work in a team. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a trade counter role, dressing smartly shows that you take the opportunity seriously. Aim for a professional yet approachable look to make a great first impression.
