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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with plumbing product solutions.
- Company: Join Plumbmaster, a leading supplier in plumbing and heating materials.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training.
- Other info: Opportunity for training and development in a dynamic team.
- Why this job: Kickstart your career in a supportive environment with real growth potential.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 22000 - 26000 £ per year.
Plumbmaster is a specialist division of Haldane Fisher, supplying high-quality plumbing and heating materials to the construction industry across Northern Ireland. We are known for our technical expertise, dependable service, and strong relationships with trade customers. We are currently recruiting a Counter Sales Advisor to join our Ladas Drive Plumbmaster branch. This is an excellent opportunity to build a long-term career within a successful and growing specialist merchant, offering a stable working environment and strong development and progression opportunities.
Key Responsibilities
- Provide outstanding customer service at the trade counter
- Advise customers on plumbing and heating materials and product solutions
- Process sales transactions accurately using tills and internal systems
- Pick, pack, and prepare customer orders safely and efficiently
- Maintain a clean, safe, and well-organised branch environment
- Support stock control, merchandising, and teamwork across the branch
- Identify sales opportunities and support customers with technical product queries
About You
- Strong communication skills with a professional, customer-focused approach
- Ability to build and maintain positive working relationships with customers
- Experience in a fast-paced customer service or trade counter environment
- Good knowledge of plumbing materials and products (or the ability and willingness to develop this knowledge)
- Proactive, reliable, and sales-minded with strong attention to detail
- Forklift licence desirable but not essential (training can be provided)
What We Offer
- Competitive rate of pay
- Staff discount scheme
- Comprehensive in-house training and development
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Healthcare Cash Plan (Westfield Health)
- A supportive, team-focused environment with genuine career progression opportunities
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Counter Sales - Plumbmaster TLNT1_NI in Belfast employer: Haldane Fisher Ltd
Contact Detail:
Haldane Fisher Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales - Plumbmaster TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company inside out! Research Plumbmaster and Haldane Fisher, their products, and their values. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Counter Sales - Plumbmaster TLNT1_NI in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, especially in a fast-paced environment like a trade counter.
Know Your Stuff: If you have knowledge about plumbing and heating materials, flaunt it! If not, show us your willingness to learn. We love candidates who are eager to develop their expertise.
Be Professional and Personable: Your written application should reflect strong communication skills. Keep it professional but let your personality shine through. We’re looking for someone who can build positive relationships with our customers.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and get you started on this exciting journey with Plumbmaster.
How to prepare for a job interview at Haldane Fisher Ltd
✨Know Your Products
Familiarise yourself with common plumbing and heating materials before the interview. Being able to discuss specific products and their applications will show your technical expertise and commitment to the role.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in previous roles. Think about situations where you went above and beyond for a customer, as this will highlight your customer-focused approach.
✨Show Your Team Spirit
Be ready to discuss how you work well in a team. Plumbmaster values teamwork, so share experiences where you collaborated with colleagues to achieve a common goal or improve service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.