At a Glance
- Tasks: Provide top-notch customer service and support at the trade counter.
- Company: Join Haldane Fisher, a leading builders merchant with a strong local presence.
- Benefits: Enjoy staff discounts, a cycle to work scheme, and 30 days annual leave.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Enthusiastic, sales-driven individuals with a focus on customer service.
The predicted salary is between 18900 - 23100 £ per year.
A Trade Counter Sales Representative at Haldane Fisher is responsible for providing a high level of customer service at the trade counter, supporting both trade and retail customers with product advice, quotations, and order processing. We're currently looking for an enthusiastic, sales driven, customer focused individual to join our team at our Branch in Garstang.
What Youll Do
- Price customer enquiries and return same within required time
- Follow up quotations to a conclusion and properly record outcome
- Achieve the specified order quotation to completion rate at the best possible margin
- Accurately process successful quotations into orders
- Pro-actively promote enquiries and orders by telesales
- Provide advice and assistance to customers to best of ability
- Achieve monthly sales targets as set by the Branch Manager
- Work to develop a positive relationship between Sales Representative(s), other Departments and customers to achieve best results for the company
What You Need (Essential)
- Work within other departments as requested to meet customer demands
- Participate in company stock takes ensuring an accurate count of all stock
- Ensure compliance with all regulatory and legal requirements
- Co-operate and assist with other departments to achieve sales
- Continually update your knowledge of products by participating in company and supplier training to achieve sales targets
- Act at all times with courtesy and goodwill towards customers to promote the best image of the company
- Work overtime from time to time at the request of the Company. This includes a flexible approach to start and finish times
- Any other tasks as required to ensure the efficient operation of the department as requested by the Branch Manager
What can we offer you?
- Staff discounts
- Cycle to work scheme
- Contributory pension scheme
- Free on-site parking
- 30 days annual leave (including bank holidays)
- A competitive rate of pay within a well-respected company
- Access to our Medical Plan provided by Westfield Health
Haldane Group is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex, or sexual orientation.
ABOUT HALDANE GROUP
Founded in 1946, we've spent nearly eight decades becoming one of the UK's top ten builders merchants. Operating through multiple specialist brands across Northern Ireland, England and the Isle of Man. We're more than just suppliers - we're partners to the trade.
What Sets Us Apart:
- Top 10 UK builders merchant with strong local presence
- Multiple specialist brands serving different market segments
- Industry leadership through BMF board-level involvement
- Ambitious growth plans including strategic acquisitions
- Investment in people, technology, and innovation
- 700+ employees across the Group
- Deep roots in local communities
We're built on expertise, relationships, and service. We know our products, we understand our customers, and we deliver on our promises. If this sounds like a role for you, we'd love to hear from you.
Trade Counter Sales Assistant employer: Haldane Fisher Limited
Haldane Fisher is an excellent employer that prioritises the well-being and development of its employees, offering a stable role with consistent hours in a supportive environment. Located in Garstang, we provide competitive pay, a generous staff discount scheme, and structured working patterns to ensure a healthy work-life balance, alongside opportunities for professional growth and a comprehensive benefits package. Join us to be part of a forward-thinking team that values innovation and quality service.
