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- Tasks: Support trade customers and drive timber sales in a dynamic team environment.
- Company: Join GE Robinson, a respected timber merchant with a rich history since 1914.
- Benefits: Enjoy competitive pay, 30 days leave, staff discounts, and a supportive team culture.
- Other info: Great opportunities for growth in a diverse and inclusive workplace.
- Why this job: Kickstart your sales career while learning about timber and building customer relationships.
- Qualifications: Customer service experience and a positive attitude are key; training provided!
The predicted salary is between 25000 - 30000 £ per year.
GE Robinson in Salford is a long-established timber merchant and part of the Haldane Group, supplying timber and sheet materials to the trade since 1914. We are proud of our reputation for quality, service, and long-term relationships with customers across the construction and manufacturing sectors.
We are now looking for an Internal Sales Assistant to join our team, supporting and driving timber sales across the Manchester area. This is an excellent opportunity for someone who enjoys working with customers, building relationships, and developing their commercial skills in a supportive environment.
About the RoleAs an Internal Sales Assistant, you will play a key role in supporting our customers and helping the branch achieve its sales goals. You don’t need to be a timber expert already - we’re committed to supporting your learning and development.
Your responsibilities will include:
- Supporting trade customers by phone and email, answering queries and offering helpful, knowledgeable service
- Identifying customer needs and recommending suitable timber products and solutions
- Proactively following up enquiries and quotations to convert opportunities into sales
- Working towards agreed sales targets and KPIs, with support from the wider team
- Processing orders, checking stock availability, and maintaining accurate customer records using our internal systems
- Handling transactions efficiently and professionally
- Continuing to develop product knowledge, including learning about timber ranges, promotions, and market trends
- Supporting general branch and office activities to ensure a positive and organised working environment
We welcome applications from people with a variety of backgrounds. You may have experience in internal sales, customer service, retail, or a related role - or be looking to grow into a sales career.
You’ll ideally bring:
- Experience in a customer-facing or internal sales role
- Strong communication skills and a customer-focused approach
- Motivation to work towards targets and contribute to team success
- A positive attitude and willingness to learn
- The ability to work both independently and as part of a team
- Basic IT skills and confidence using computer systems (training will be provided)
- An interest in timber or the construction supply sector (full training provided)
Comprehensive in-house training and ongoing development opportunities
- Competitive rate of pay within a respected and growing business
- 30 days annual leave (including bank holidays)
- Staff discounts
- Cycle to Work scheme
- Contributory pension scheme
- Access to our medical plan provided by Westfield Health
- Free on-site parking
- Supportive team environment with opportunities to progress
Haldane Group is an equal opportunities employer. We are committed to building a diverse, inclusive workplace where everyone feels welcome, valued, and supported to succeed. We encourage applications from all backgrounds regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Founded in 1946, Haldane Group has grown into one of the UK’s top ten builders merchants, operating through multiple specialist brands. With ambitious growth plans and continued investment in our people, technology, and communities, we are proud to be a long-term partner to the trade.
Internal Sales Representative in Salford employer: Haldane Fisher Limited
Contact Detail:
Haldane Fisher Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative in Salford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GE Robinson and the Haldane Group. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain why you’re the perfect fit for the Internal Sales Assistant role. Think about your past experiences and how they relate to supporting customers and driving sales. Keep it concise and engaging!
✨Tip Number 3
Show off your people skills! Since this role is all about building relationships, be ready to demonstrate your communication skills. Whether it's through role-playing scenarios or discussing past customer interactions, let your personality shine through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Internal Sales Representative in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Internal Sales Assistant role. Highlight any relevant experience in customer service or sales, and show us how your skills align with what we're looking for.
Show Your Enthusiasm: Let your passion for working with customers shine through! We want to see your motivation to learn about timber and contribute to our team. A positive attitude can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Haldane Fisher Limited
✨Know Your Timber Basics
Even if you're not a timber expert yet, it’s a good idea to brush up on some basic timber knowledge before your interview. Familiarise yourself with common types of timber and their uses, as well as any recent trends in the construction supply sector. This will show your enthusiasm for the role and your willingness to learn.
✨Showcase Your Customer Service Skills
Since the role involves supporting trade customers, be ready to share examples of how you've successfully handled customer queries in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your strong communication skills and customer-focused approach.
✨Prepare for Sales Scenarios
Expect to discuss how you would handle specific sales situations. Prepare for questions like how you would follow up on a quotation or identify customer needs. Practising these scenarios can help you articulate your thought process and show that you're motivated to work towards targets.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you gauge if the company culture aligns with your values.