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For Companies At a Glance
- Tasks: Engage with customers, drive sales, and provide top-notch service in a dynamic environment.
- Company: Join GE Robinson, a leading UK timber merchant with a rich history since 1914.
- Benefits: Enjoy unlimited training, staff discounts, free parking, and 30 days annual leave.
- Why this job: Be part of a supportive team and make a real impact in the trade industry.
- Qualifications: Experience in sales or customer service, strong communication skills, and a positive attitude.
- Other info: Diverse workplace with excellent career growth opportunities and a commitment to inclusion.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Location: Salford, Manchester
Hours: Monday-Friday 8am to 5pm, potential for Saturdays (5 days on-site)
GE Robinson in Salford is a leading UK timber merchant that has been supplying timber and sheet materials to the trade industry since 1914 operating as part of the Haldane Group. A major timber importer, processor, and distributor known for supplying highâquality timber and panel products to the construction and manufacturing sectors throughout the UK.
What You'll Do
- Engage with trade customers â providing advice, answering queries, and ensuring every caller receives a firstâclass service.
- Drive sales performance by identifying customer needs, recommending suitable products, and promoting addâon or alternative solutions.
- Proactively follow up on enquiries and quotations to maximise sales opportunities and build lasting customer relationships.
- Work to agreed sales targets and KPI benchmarks, ensuring personal and branch performance is consistently strong.
- Use a computerised stock and sales system to process orders, check availability, and maintain accurate customer records.
- Handle transactions professionally and accurately.
- Stay up to date with product knowledge, market trends, and promotions to enhance the customer experience.
- Support general branch operations, ensuring the office is organised, energised, and efficient.
What You Need (Essential)
- Experience in an internal sales or customer service function
- A confident communicator with a strong customerâfirst mindset
- Motivated and targetâdriven, with the ability to work towards KPIs
- A team player who can also work independently when required
- Knowledge of timber or a willingness to learn
- Strong IT skills, proficient in order processing in an ERP system
- Positive attitude, reliability, and a passion for delivering excellent service
What can we offer you?
- Unlimited inâhouse training and development opportunities
- Staff discounts
- Cycle to work scheme
- Contributory pension scheme
- Free onâsite parking
- 30 days annual leave (including bank holidays)
- A competitive rate of pay within a wellârespected company
- Access to our Medical Plan provided by Westfield Health
The company Haldane Group is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
ABOUT HALDANE GROUP
Founded in 1946, we've spent nearly eight decades becoming one of the UK's top ten builders merchants. Operating through multiple specialist brands across Northern Ireland, we're more than just suppliers â we're partners to the trade.
What Sets Us Apart:
- Top 10 UK builders merchant with strong local presence
- Multiple specialist brands serving different market segments
- Industry leadership through BMF board-level involvement
- Ambitious growth plans following strategic acquisitions
- Investment in people, technology, and innovation
- 700+ employees across Northern Ireland
- Deep roots in local communities
Internal Sales Assistant in Salford employer: Haldane Fisher Limited
Contact Detail:
Haldane Fisher Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Internal Sales Assistant in Salford
â¨Tip Number 1
Get to know the company inside out! Research GE Robinson and understand their products, values, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
â¨Tip Number 2
Practice your communication skills! As an Internal Sales Assistant, you'll need to engage with trade customers confidently. Role-play with a friend or family member to get comfortable answering queries and providing advice.
â¨Tip Number 3
Be proactive! Follow up on any leads or enquiries you come across. Show that you're motivated and ready to drive sales performance by suggesting suitable products and solutions to potential customers.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining GE Robinson and ready to contribute to the team from day one.
We think you need these skills to ace Internal Sales Assistant in Salford
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Internal Sales Assistant role. Highlight your customer service experience and any sales achievements to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youâre passionate about the timber industry and how your background makes you a great candidate for our team.
Show Off Your Communication Skills: As a confident communicator, make sure your application showcases your ability to engage with customers. Use clear and concise language to demonstrate your customer-first mindset.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from us!
How to prepare for a job interview at Haldane Fisher Limited
â¨Know Your Products
Familiarise yourself with timber products and their uses. Understanding the basics of what GE Robinson offers will help you engage confidently with customers and demonstrate your commitment to providing excellent service.
â¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your ability to handle queries and provide tailored solutions will resonate well with the interviewers.
â¨Be Target-Driven
Research common sales targets in the industry and think about how you can contribute to achieving them. Be ready to discuss how youâve met or exceeded KPIs in previous roles, as this shows you're motivated and results-oriented.
â¨Demonstrate Team Spirit
GE Robinson values teamwork, so be prepared to share instances where you've successfully collaborated with others. Emphasising your ability to work independently while also being a supportive team player will make you stand out.