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- Tasks: Support trade customers and drive timber sales through phone and email interactions.
- Company: Join a respected timber merchant with a strong reputation since 1914.
- Benefits: Enjoy competitive pay, 30 days leave, staff discounts, and a supportive team environment.
- Other info: Comprehensive training and career progression opportunities await you.
- Why this job: Develop your sales skills while making meaningful connections in a growing industry.
- Qualifications: Customer service experience and a positive attitude are key; training provided.
The predicted salary is between 25000 - 30000 £ per year.
GE Robinson in Salford is a long-established timber merchant and part of the Haldane Group, supplying timber and sheet materials to the trade since 1914. We are proud of our reputation for quality, service, and long-term relationships with customers across the construction and manufacturing sectors. We are now looking for an Internal Sales Assistant to join our team, supporting and driving timber sales across the Manchester area. This is an excellent opportunity for someone who enjoys working with customers, building relationships, and developing their commercial skills in a supportive environment.
About the Role
As an Internal Sales Assistant, you will play a key role in supporting our customers and helping the branch achieve its sales goals. You don’t need to be a timber expert already; we’re committed to supporting your learning and development.
Your responsibilities will include:
- Supporting trade customers by phone and email, answering queries and offering helpful, knowledgeable service
- Identifying customer needs and recommending suitable timber products and solutions
- Proactively following up enquiries and quotations to convert opportunities into sales
- Working towards agreed sales targets and KPIs, with support from the wider team
- Processing orders, checking stock availability, and maintaining accurate customer records using our internal systems
- Handling transactions efficiently and professionally
- Continuing to develop product knowledge, including learning about timber ranges, promotions, and market trends
- Supporting general branch and office activities to ensure a positive and organised working environment
What We’re Looking For
We welcome applications from people with a variety of backgrounds. You may have experience in internal sales, customer service, retail, or a related role or be looking to grow into a sales career.
You’ll ideally bring:
- Experience in a customer-facing or internal sales role
- Strong communication skills and a customer-focused approach
- Motivation to work towards targets and contribute to team success
- A positive attitude and willingness to learn
- The ability to work both independently and as part of a team
- Basic IT skills and confidence using computer systems (training will be provided)
- An interest in timber or the construction supply sector (full training provided)
What We Can Offer You
- Comprehensive in-house training and ongoing development opportunities
- Competitive rate of pay within a respected and growing business
- 30 days annual leave (including bank holidays)
- Staff discounts
- Cycle to Work scheme
- Contributory pension scheme
- Access to our medical plan provided by Westfield Health
- Free on-site parking
- Supportive team environment with opportunities to progress
About Us
Haldane Group is an equal opportunities employer. We are committed to building a diverse, inclusive workplace where everyone feels welcome, valued, and supported to succeed. We encourage applications from all backgrounds regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Founded in 1946, Haldane Group has grown into one of the UK’s top ten builders merchants, operating through multiple specialist brands. With ambitious growth plans and continued investment in our people, technology, and communities, we are proud to be a long-term partner to the trade.
Internal Sales Representative in Manchester employer: Haldane Fisher Limited
Contact Detail:
Haldane Fisher Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative in Manchester
✨Tip Number 1
Get to know the company inside out! Research GE Robinson and the Haldane Group, so you can chat confidently about their values and products during your interview. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since you'll be supporting trade customers, role-play common scenarios with a friend or family member. This will help you feel more comfortable when answering queries and making recommendations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the timber world with us!
We think you need these skills to ace Internal Sales Representative in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Internal Sales Assistant role. Highlight any relevant experience in customer service or sales, and show us how your skills align with what we're looking for.
Show Your Enthusiasm: Let your passion for working with customers shine through! We want to see your motivation to learn and grow in the timber industry, so don’t hold back on expressing your interest in the role.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Haldane Fisher Limited
✨Know Your Timber Basics
Even if you're not a timber expert yet, it’s a good idea to brush up on some basic timber knowledge before your interview. Familiarise yourself with common timber products and their uses. This will show your enthusiasm for the role and your willingness to learn.
✨Showcase Your Customer Service Skills
Since the role involves supporting trade customers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled queries or resolved issues, as this will demonstrate your customer-focused approach.
✨Prepare for Sales Scenarios
Think about how you would handle specific sales situations, such as following up on enquiries or converting quotes into sales. Practising these scenarios can help you articulate your thought process during the interview, showing that you’re proactive and goal-oriented.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or what success looks like in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.