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- Tasks: Deliver top-notch customer service and manage transactions at our trade counter.
- Company: Join Plumbmaster, a leading plumbing and heating specialist in Northern Ireland.
- Benefits: Enjoy staff discounts, comprehensive training, and a contributory pension scheme.
- Why this job: Be part of a fast-growing team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Flexible teamwork and excellent career growth opportunities await you.
The predicted salary is between 24000 - 36000 £ per year.
Plumbmaster are a leading specialist within the plumbing and heating division of Haldane Fisher. We offer a dedicated service to the plumbing and heating industry, with specialised trade counters and staff who aim to provide unrivalled levels of customer service.
We wish to recruit a Counter Sales Advisor to work in our Plumbmaster division at our Ladas Drive branch. This is an exciting career opportunity offering an excellent working environment in one of the fastest growing independent plumbing and heating merchants in Northern Ireland.
Responsibilities
- Delivering outstanding customer service at the trade counter for plumbing and heating enquiries.
- Operating tills and handling transactions with accuracy and care.
- Picking, packing, and preparing customer orders securely for delivery.
- Maintaining a clean, safe, and well-organised store environment.
- Supporting stock management, merchandising, and flexible teamwork across departments.
Qualifications
- Strong communication skills and a professional, customer-focused attitude.
- The ability to develop a positive working relationship with customers.
- Experience in a fast-paced customer service role, ideally in plumbing trade.
- Knowledge of general plumbing and heating products.
- The ability to identify sales opportunities and solve customer issues creatively.
- Forklift license is desirable.
Benefits
- Staff Discounts
- Comprehensive in-house training and development programme
- Incentive bonus scheme
- Contributory pension scheme
- 30 days annual leave (inclusive of public holidays)
- Cycle to work scheme
Closing date for the receipt of all applications is Friday 20 February 2026.
Counter Sales Advisor, Plumbmaster -Belfast employer: Haldane Fisher Limited
Contact Detail:
Haldane Fisher Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales Advisor, Plumbmaster -Belfast
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Plumbmaster. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows that you respect the opportunity and are serious about joining our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds as we make our decision. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Counter Sales Advisor, Plumbmaster -Belfast
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you deliver outstanding customer service! Make sure to highlight any experience you've got in fast-paced environments, especially if it's in plumbing or heating. Share specific examples of how you've gone above and beyond for customers.
Be Clear and Concise: When you're writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the Counter Sales Advisor role.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your knowledge of plumbing and heating products and how you can identify sales opportunities. This shows us that you understand what we're looking for!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Haldane Fisher Limited
✨Know Your Plumbing Basics
Brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss specific items or solutions will show that you’re genuinely interested in the role and can engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will highlight your suitability for the Counter Sales Advisor position.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would explain plumbing concepts to someone who isn’t familiar with them.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team. Share examples of how you’ve collaborated with colleagues in fast-paced environments, as teamwork is essential in maintaining a well-organised store and supporting stock management.
