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For Companies At a Glance
- Tasks: Lead the Reception Team and ensure exceptional guest experiences in a luxury setting.
- Company: Join the renowned Hakkasan Mayfair, part of the global Tao Group Hospitality.
- Benefits: Enjoy 50% staff discount, wellbeing resources, and training opportunities.
- Why this job: Be part of a dynamic team and elevate your hospitality career in a fast-paced environment.
- Qualifications: Experience in luxury venues and strong leadership skills are essential.
- Other info: Flexible hours and international career opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job title: Maitre\’D – Hakkasan Mayfair London
Location: London
Type: Permanent
Hours: Full-time
Posted: 17 hours ago
Job Category: UK
Job Description: We are in search for a passionate, confident and positive Reception Maitre D\’ to join our fantastic Team at Hakkasan Mayfair! The ideal Reception Maitre D\’ has:
Responsibilities
- Lead and manage the Reception Team with the ability to train and mentor staff.
- Ensure excellent guest experiences with a friendly, welcoming disposition.
- Maintain good knowledge of reservation systems, preferably Open Table.
- Handle guest profiling and recognition to enhance guest relationships.
- Operate effectively under pressure in a fast-paced luxury environment.
- Demonstrate impeccable appearance and strong interpersonal skills with fluent English.
- Coordinate with other departments to ensure smooth guest flow and service delivery.
Qualifications
- Previous experience in a similar role within a fast-paced luxury venue is highly desirable.
- Leadership and delegation skills with the ability to train and mentor the Reception Team.
- Availability to work full-time and be flexible.
- Good knowledge of reservation systems, preferably Open Table.
- Experience in guest profiling and recognition.
- Proof of eligibility to work in the United Kingdom.
Benefits
- 50% staff discount across all of our restaurants (including takeaway).
- Wellbeing resources such as nutritional seminars and home workouts.
- Access to Maven: Resources and advice platform for reproductive and family health.
- Employee Assistance Programme with confidential support.
- Gifts for Christmas, Chinese New Year, birthdays and long service milestones.
- Training and development opportunities, including WSET and public speaking courses.
- International career opportunities.
- Engagement in charitable activities and environmental/community initiatives.
About Us
ABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of recognized hospitality brands. Tao Group Hospitality is part of Mohari Hospitality. With over 25 years in the industry, Tao Group Hospitality strives to exceed expectations and reinvent the future of hospitality through owned operations and partnerships.
Hakkasan
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Maitre\'D - Hakkasan Mayfair London employer: Hakkasan Ltd.
Contact Detail:
Hakkasan Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maitre\'D - Hakkasan Mayfair London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Hakkasan Mayfair for a casual visit. Familiarise yourself with the atmosphere, the menu, and the staff. This will not only help you feel more comfortable but also show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! As a Maitre'D, you'll be the face of the restaurant. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions and managing the reception team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Hakkasan Mayfair. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your leadership experience and any knowledge of reservation systems like Open Table in your application.
We think you need these skills to ace Maitre\'D - Hakkasan Mayfair London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team at Hakkasan Mayfair and creating amazing guest experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in fast-paced luxury venues. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Personable: Since the Maitre'D role is all about guest interaction, use a friendly tone in your application. Show us your strong interpersonal skills right from the start – it’ll make a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hakkasan Mayfair!
How to prepare for a job interview at Hakkasan Ltd.
✨Know the Venue Inside Out
Before your interview, make sure you research Hakkasan Mayfair thoroughly. Familiarise yourself with their menu, atmosphere, and what sets them apart in the luxury dining scene. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their team.
✨Showcase Your Leadership Skills
As a Maitre'D, you'll be leading the Reception Team. Be prepared to discuss your previous leadership experiences and how you've successfully trained or mentored staff in the past. Use specific examples to demonstrate your ability to manage a team effectively, especially in high-pressure situations.
✨Demonstrate Guest-Centric Attitude
Highlight your commitment to providing excellent guest experiences. Share stories that showcase your friendly disposition and how you've gone above and beyond to enhance guest relationships. Remember, it's all about making guests feel valued and welcomed!
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various situations, such as managing a busy night or dealing with a difficult guest. Practising these scenarios will help you respond confidently and show that you're ready for the fast-paced environment at Hakkasan.
