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- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a luxury restaurant.
- Company: Join Hakkasan Mayfair, part of a world-renowned hospitality group.
- Benefits: Enjoy 50% off meals, enhanced leave, and career growth opportunities.
- Why this job: Be part of a high-quality environment where your leadership skills shine.
- Qualifications: 4+ years in restaurant management with a passion for guest satisfaction.
- Other info: Flexible shifts, training programmes, and community initiatives await you.
The predicted salary is between 40000 - 50000 £ per year.
Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced Senior Restaurant Manager to join our team. This is an opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your leadership career within a world-class brand.
Key Responsibilities
- Lead day-to-day front-of-house operations, ensuring seamless service and exceptional guest experiences.
- Be highly visible on the floor, motivating the team and maintaining premium service standards at all times.
- Anticipate guest needs, handle feedback professionally, and ensure prompt resolution of any issues.
- Manage restaurant floor plans, team sections, and service readiness for each shift.
- Oversee opening and closing procedures, including cash handling, handovers, and operational checks.
- Supervise, coach, and develop FOH team members and junior managers to ensure consistent performance.
- Support recruitment, onboarding, and delivery of structured training programmes.
- Monitor stock levels, breakages, and operational costs, ensuring efficiency without compromising quality.
- Analyse sales performance and contribute operational insight to improve revenue and guest satisfaction.
- Ensure compliance with Health & Safety, Food Hygiene, COSHH, licensing regulations, and company SOPs.
- Support local marketing initiatives, promotions, and guest loyalty programmes.
- Maintain strong communication with reception, kitchen, and management teams to ensure smooth service flow.
What We’re Looking For
- Minimum 4 years’ restaurant management experience, ideally within luxury or fine dining.
- Proven leadership experience managing, training, and motivating FOH teams.
- Strong operational knowledge including inventory management, budgeting, and compliance.
- Passion for delivering exceptional guest experiences with attention to detail.
- Highly organised with strong problem-solving abilities.
- Confident using POS, scheduling, and stock management systems.
- Excellent communication skills and a collaborative approach.
- Flexibility to work shifts, including evenings and weekends.
- Proof of eligibility to work in the United Kingdom.
Benefits
- Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway.
- We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance.
- Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day.
- Share the Experience: Earn up to £750 through our Refer a Friend scheme.
- Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service.
- Grow With Us: Training, development and international career opportunities.
- Giving Back: Charity, community and sustainability initiatives.
- Everyday Essentials: Meals on duty, uniforms, pension and holidays included.
- Time to Recharge: 28 days’ holiday (increasing with service).
Senior Restaurant Manager in London employer: Hakkasan Group
Contact Detail:
Hakkasan Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Restaurant Manager in London
✨Tip Number 1
Get to know the restaurant scene in your area! Visit local spots, chat with managers, and understand what makes them tick. This insider knowledge can give you a leg up when you're applying for that Senior Restaurant Manager role.
✨Tip Number 2
Network like a pro! Attend industry events, join hospitality groups on social media, and connect with other professionals. You never know who might have the inside scoop on job openings or be able to refer you directly.
✨Tip Number 3
Show off your leadership skills during interviews! Be ready to share specific examples of how you've motivated teams and handled challenges in the past. This will demonstrate that you're not just a manager, but a true leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at Hakkasan!
We think you need these skills to ace Senior Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional guest experiences and what drives you in this fast-paced environment.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in restaurant management. We’re looking for specific examples of how you've led teams and improved service standards, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hakkasan Mayfair.
How to prepare for a job interview at Hakkasan Group
✨Know the Brand Inside Out
Before your interview, make sure you research Hakkasan Mayfair and its unique offerings. Understand their values, menu highlights, and what sets them apart in the fine dining scene. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Senior Restaurant Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Be ready to discuss specific situations where you resolved conflicts or improved service standards, showcasing your ability to inspire others.
✨Demonstrate Problem-Solving Abilities
In the fast-paced hospitality environment, issues can arise unexpectedly. Think of scenarios where you've successfully handled guest complaints or operational challenges. Highlight your approach to problem-solving and how you ensure a seamless guest experience, as this will be crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the restaurant's operations, team culture, and future goals. This shows your genuine interest in the position and helps you assess if Hakkasan Mayfair is the right fit for you.