At a Glance
- Tasks: Lead a talented team and deliver exceptional guest experiences in a luxury restaurant.
- Company: Join the renowned Hakkasan Group, known for its world-class dining.
- Benefits: Enjoy 50% off meals, competitive training, and international career opportunities.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be a visible leader in a fast-paced environment and make a real impact.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Hakkasan Mayfair, part of the internationally renowned Hakkasan Group, is seeking an experienced Senior Restaurant Manager to join our team. We're looking for an individual who thrives in a fast-paced, luxury environment, and knows how to bring the very best out of both people and service. This is an opportunity to play a key role within a world-class brand, leading a talented front-of-house team and delivering exceptional guest experiences in a fast-paced, high-performing environment.
Key Responsibilities
- Lead the day-to-day front-of-house operation, ensuring exceptional service and a seamless guest experience.
- Be a visible and inspiring leader on the floor, setting the standard for service excellence and team performance.
- Build lasting guest relationships, anticipating needs and resolving feedback with confidence and professionalism.
- Take ownership of service planning, including floor layouts, team deployment and operational readiness for each shift.
- Oversee opening and closing procedures, ensuring accurate cash handling, effective handovers and operational compliance.
- Coach, mentor and develop front-of-house team members and junior managers, creating a culture of accountability and continuous improvement.
- Support recruitment, onboarding and training, helping to build and retain a high-performing team.
- Drive operational efficiency through effective stock control, cost management and continuous improvement.
- Use operational and sales performance data to identify opportunities to improve productivity, revenue and guest satisfaction.
- Ensure full compliance with Health & Safety, Food Safety, COSHH, licensing requirements and company standards.
- Collaborate closely with the reception, kitchen and wider management teams to deliver a consistently smooth and efficient service.
- Support business initiatives, promotions and guest engagement activities that enhance the overall dining experience.
What We’re Looking For
- Proven restaurant management experience within luxury hospitality, fine dining or premium lifestyle venues.
- A track record of leading high performing front-of-house teams in busy, quality-driven environments.
- An inspiring leader who develops people and builds engaged teams.
- Strong commercial awareness with experience managing labour, costs, and operational performance.
- Exceptional guest engagement skills with the confidence to build lasting relationships.
- Calm, decisive and hands-on under pressure.
- Excellent communication and organisational skills.
- Flexibility to work evenings and weekends.
Benefits
- ~50% discount across all our restaurants, including takeaway.
- ~Competitive training, development and international career opportunities.
- ~Employee Assistance Programme.
- ~Enhanced maternity and paternity leave.
- ~Life assurance.
- ~Refer a Friend bonus of up to £750.
- ~Christmas, Chinese New Year, birthday and long-service recognition.
- ~Charity, community, and sustainability initiatives.
If you're ready to take the next step in your hospitality career, we'd love to hear from you.
Junior Restaurant Manager in City of London employer: Hakkasan Group
Hakkasan Mayfair is an exceptional employer that offers a vibrant and dynamic work environment within the luxury hospitality sector. With a strong focus on employee development, competitive benefits including generous discounts and recognition programmes, and a commitment to community initiatives, Hakkasan fosters a culture of excellence and teamwork. Join us to lead a talented team and create unforgettable guest experiences in one of London's most prestigious dining venues.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Restaurant Manager in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hakkasan Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hakkasan Group
Don't be shy about reaching out to Hakkasan Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Junior Restaurant Manager in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hakkasan Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hakkasan Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
