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- Tasks: Be the friendly face of our practice, greeting patients and managing appointments.
- Company: Join Silverthornes Opticians, a caring independent practice in Salisbury.
- Benefits: Enjoy your birthday off, no Sundays, free CPD courses, and a cycle to work scheme.
- Why this job: Make a positive impact on patients' lives while developing your skills in a supportive team.
- Qualifications: No experience needed; just bring your people skills and a willingness to learn.
- Other info: Work Monday to Thursday only, with no weekend shifts for a great work-life balance.
The predicted salary is between 20000 - 28000 £ per year.
If you’re naturally interested in fashion, patient care and a role where you can interact with new people daily, this role is for you.
We have a loyal patient database and a wide selection of frames and lenses (including designer brands) with a focus on clinical excellence and high-quality care. For us, patients come before performance.
As our receptionist, you will work alongside our supportive and friendly team of experts to ensure your patients leave with the perfect solution every time.
Whether you’re an experienced optical receptionist or not, we can provide you with the tools to develop your skillset and the opportunity to further your career as a result.
Additionally, you also can impact the lives of our patients in a positive and meaningful way.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Free & regular CPD courses
- Access to Simply Health (claim cashback on healthcare purchases)
- Cycle to work scheme
About the Role
Job Title: Optical Receptionist
Company: Silverthornes Opticians
Location: Salisbury, Wiltshire
Salary: Dependent on Experience (DOE)
Job Type: Permanent Part-time (Monday to Thursday only)
About Us:
Silverthornes Opticians is a well-established independent practice located in the heart of Salisbury. Known for our personal touch and high standard of eye care, we’re proud to serve our local community with professionalism and compassion. As we grow, we’re looking to welcome an enthusiastic Optical Receptionist to our friendly team.
About the Role:
As our Optical Receptionist, you’ll be the welcoming face of the practice – the first person patients see or speak to when they get in touch. You’ll play a key role in delivering a smooth and caring patient experience.
Key Responsibilities:
Greeting patients and visitors with a warm, professional manner
Booking and managing appointments via our digital system
Answering phone and email enquiries efficiently
Taking payments and handling till operations
Keeping reception tidy, stocked, and patient-friendly
Updating and maintaining patient records
Supporting the optical team with administrative tasks
Occasionally assisting with frame selection or patient questions
What We’re Looking For:
Experience in a receptionist, customer service, or front-of-house role is preferred but not essential – full training will be provided
Excellent communication and people skills
Confidence using basic computer systems
Organised, dependable, and detail-oriented
Friendly, calm, and professional under pressure
An interest in optics or healthcare is a bonus
Working Hours:
Monday to Thursday only – No weekends!We offer a healthy work-life balance with no evening or weekend shifts, making this role ideal for those seeking stability and flexibility.
Why Join Silverthornes?
Supportive, relaxed team environment
On-the-job training with room to grow
Competitive salary depending on experience
Staff discounts and local perks
Central Salisbury location with nearby transport links
About Salisbury:
Salisbury is a beautiful and historic city in Wiltshire, famous for its stunning cathedral, charming medieval streets, and friendly community atmosphere. Just a short distance from Stonehenge and surrounded by scenic countryside, Salisbury also offers excellent shops, cafes, and transport connections to London and the South Coast.
How to Apply:
If you’re organised, people-focused, and looking to be part of a valued local team, we’d love to hear from you. Please send your CV and a short cover letter telling us why you’re interested in this role.
What’s Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
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Receptionist job in Salisbury employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist job in Salisbury
✨Tip Number 1
Familiarise yourself with the local community and the specific needs of patients in Salisbury. Understanding the demographics and preferences of the area can help you connect better with potential patients and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially in a friendly and professional manner. Since you'll be the first point of contact for patients, being able to engage warmly and effectively will set you apart from other candidates.
✨Tip Number 3
Get to know the products and services offered by Silverthornes Opticians. Having a good grasp of their range of frames and lenses, especially designer brands, will show your enthusiasm for the role and your readiness to assist patients with their choices.
✨Tip Number 4
Demonstrate your organisational skills by preparing questions or scenarios related to appointment management and patient interactions. This will showcase your proactive approach and readiness to handle the responsibilities of the receptionist role.
We think you need these skills to ace Receptionist job in Salisbury
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Cover Letter: Write a short cover letter that expresses your interest in the role and the company. Mention specific aspects of Silverthornes Opticians that appeal to you, such as their commitment to patient care and community service.
Highlight Relevant Experience: Even if you don't have direct experience as a receptionist, emphasise any customer service or front-of-house roles you've held. Showcase your communication skills and ability to work under pressure, which are crucial for this position.
Proofread Your Application: Before submitting your CV and cover letter, make sure to proofread them for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hakim Group
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication and interpersonal skills during the interview. Share examples of how you've successfully interacted with customers or clients in the past.
✨Research the Company
Familiarise yourself with Silverthornes Opticians and their values. Understanding their focus on patient care and community service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Think about potential questions you might be asked, such as how you would handle a difficult patient or manage multiple tasks at once. Practising your responses can help you feel more confident during the interview.
✨Express Your Interest in Healthcare
Since an interest in optics or healthcare is a bonus, make sure to convey your enthusiasm for the field. Discuss any relevant experiences or interests that show your commitment to providing high-quality care to patients.
