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- Tasks: Be the friendly face of our practice, greeting patients and managing appointments.
- Company: Join Silverthornes Opticians, a caring independent practice in Salisbury.
- Benefits: Enjoy your birthday off, no weekend shifts, and access to retail discounts.
- Why this job: Make a positive impact on patients while developing your skills in a supportive team.
- Qualifications: No experience needed; just bring your people skills and a willingness to learn.
- Other info: Work Monday to Thursday only, with a focus on work-life balance.
What’s in it for you?
If you\’re naturally interested in fashion, patient care and a role where you can interact with new people daily, this role is for you.
We have a loyal patient database and a wide selection of frames and lenses (including designer brands) with a focus on clinical excellence and high-quality care. For us, patients come before performance.
As our receptionist, you will work alongside our supportive and friendly team of experts to ensure your patients leave with the perfect solution every time.
Whether you\’re an experienced optical receptionist or not, we can provide you with the tools to develop your skillset and the opportunity to further your career as a result.
Additionally, you also can impact the lives of our patients in a positive and meaningful way.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Free & regular CPD courses
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
About the Role
Job Title: Optical ReceptionistCompany: Silverthornes OpticiansLocation: Salisbury, Wiltshire
Salary: Dependent on Experience (DOE)Job Type: Permanent Part-time (Monday to Thursday only)
About Us:Silverthornes Opticians is a well-established independent practice located in the heart of Salisbury. Known for our personal touch and high standard of eye care, we’re proud to serve our local community with professionalism and compassion. As we grow, we\’re looking to welcome an enthusiastic Optical Receptionist to our friendly team.
About the Role:As our Optical Receptionist, you’ll be the welcoming face of the practice – the first person patients see or speak to when they get in touch. You’ll play a key role in delivering a smooth and caring patient experience.
Key Responsibilities:
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Greeting patients and visitors with a warm, professional manner
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Booking and managing appointments via our digital system
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Answering phone and email enquiries efficiently
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Taking payments and handling till operations
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Keeping reception tidy, stocked, and patient-friendly
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Updating and maintaining patient records
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Supporting the optical team with administrative tasks
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Occasionally assisting with frame selection or patient questions
What We’re Looking For:
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Experience in a receptionist, customer service, or front-of-house role is preferred but not essential – full training will be provided
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Excellent communication and people skills
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Confidence using basic computer systems
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Organised, dependable, and detail-oriented
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Friendly, calm, and professional under pressure
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An interest in optics or healthcare is a bonus
Working Hours:Monday to Thursday only – No weekends!We offer a healthy work-life balance with no evening or weekend shifts, making this role ideal for those seeking stability and flexibility.
Why Join Silverthornes?
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Supportive, relaxed team environment
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No weekend or evening hours
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On-the-job training with room to grow
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Competitive salary depending on experience
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Staff discounts and local perks
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Central Salisbury location with nearby transport links
About Salisbury:Salisbury is a beautiful and historic city in Wiltshire, famous for its stunning cathedral, charming medieval streets, and friendly community atmosphere. Just a short distance from Stonehenge and surrounded by scenic countryside, Salisbury also offers excellent shops, cafes, and transport connections to London and the South Coast.
How to Apply:If you’re organised, people-focused, and looking to be part of a valued local team, we’d love to hear from you. Please send your CV and a short cover letter telling us why you’re interested in this role.
What\’s Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary – Max
GBP £12.71
Salary – Min
GBP £12.71 #J-18808-Ljbffr
Receptionist employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the optical industry and basic eye care terminology. This knowledge will not only help you in conversations with patients but also demonstrate your genuine interest in the role during any interviews.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. Being able to greet patients warmly and handle inquiries confidently is crucial for a receptionist position.
✨Tip Number 3
Research Silverthornes Opticians and their values. Understanding their commitment to patient care and community service will allow you to align your responses and show that you are a good fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview about the team dynamics and training opportunities. This shows your enthusiasm for the role and your desire to grow within the company.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or receptionist roles. Emphasise any skills that align with the job description, such as communication and organisational abilities.
Craft a Compelling Cover Letter: Write a short cover letter that expresses your enthusiasm for the role and the company. Mention why you are interested in working at Silverthornes Opticians and how your background makes you a great fit.
Showcase Your People Skills: In both your CV and cover letter, provide examples of how you've successfully interacted with customers or patients in previous roles. Highlight your ability to remain calm and professional under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hakim Group
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication and interpersonal skills during the interview. Share examples of how you've successfully interacted with customers or clients in the past.
✨Familiarise Yourself with the Role
Take some time to understand the responsibilities of an Optical Receptionist. Research common tasks such as booking appointments, handling enquiries, and managing patient records. This will show your genuine interest in the position and help you answer questions more effectively.
✨Express Your Interest in Healthcare
Since this role is within the healthcare sector, expressing your interest in optics or patient care can set you apart. Mention any relevant experiences or motivations that connect you to the field, even if they are personal.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role and the company. Ask about the team dynamics, training opportunities, or how they ensure a positive patient experience. This not only helps you gauge if it's the right fit but also demonstrates your proactive nature.
