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- Tasks: Be the friendly face of our practice, greeting patients and managing appointments.
- Company: Join Cotham Opticians, a community-focused independent optical practice in Bristol.
- Benefits: Enjoy your birthday off, no Sunday shifts, and access to health cashback schemes.
- Why this job: Build a rewarding career in optics with a supportive team and a focus on personal development.
- Qualifications: Looking for confident, organised individuals who excel in customer service.
- Other info: Work some Saturdays and be part of a close-knit team of 6.
The predicted salary is between 24000 - 36000 £ per year.
Optical Receptionist Administrator job in Bristol
Cotham Opticians is a well-established, independent optical practice located in the heart of Bristol, we pride ourselves on combining clinical excellence with outstanding customer care in a warm and welcoming environment.
We believe in delivering a personalised experience for every patient, offering tailored eyewear and expert advice with a friendly, community focused approach. Our practice is known for its supportive team culture and commitment to professional development, making it a fantastic place to build a rewarding career in optics, we are keen to welcome a new Optical Receptionist Administrator to our wonderful team.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Cycle to work scheme
About the Role
We’re looking for a confident, organised and friendly Optical Receptionist/Administrator to join our front-of-house team. In this varied role, you’ll be the first point of contact for our patients – whether greeting them in person, booking appointments, or assisting with queries by phone and email. You’ll also play a key part in keeping the practice running smoothly through a range of administrative tasks, including managing invoices, payments, and our contact lens direct debit schemes.
This is a great opportunity for someone who thrives in a customer-facing role, enjoys working as part of a close-knit team, and takes pride in delivering a high standard of service.
About Us
We are a committed independent, dedicated to providing our patients with an exceptional experience in practice.
Additional Information:
- Our frame selection includes William Morris London, Lindberg, Theo Eyewear and more!
- We are a team of 6
- The role requires you to work some Saturdays
Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too.
What’s Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
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Optical Receptionist Administrator job in Bristol employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Receptionist Administrator job in Bristol
✨Tip Number 1
Familiarise yourself with the specific services and products offered by Cotham Opticians. Understanding their frame selection and the brands they carry will help you engage more effectively during your interview and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience when networking or during informal conversations. Since this role is customer-facing, sharing relevant anecdotes about how you've successfully handled customer queries or complaints can make a strong impression.
✨Tip Number 3
Visit the practice if possible, and observe the environment and team dynamics. This will not only give you insight into their culture but also provide you with talking points to use in your application or interview, demonstrating your proactive approach.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can offer valuable insights about the work culture and expectations, which can help you tailor your approach and questions during the application process.
We think you need these skills to ace Optical Receptionist Administrator job in Bristol
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Receptionist Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Cotham Opticians that resonate with you, such as their commitment to customer care and community focus.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles. Use specific examples to demonstrate your organisational skills and ability to handle multiple tasks effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Hakim Group
✨Show Your Customer Service Skills
As an Optical Receptionist Administrator, you'll be the first point of contact for patients. Make sure to highlight your previous customer service experience and how you handle queries or complaints with a friendly and professional attitude.
✨Demonstrate Organisational Abilities
This role involves managing appointments, invoices, and payments. Be prepared to discuss your organisational skills and any tools or methods you use to stay organised in a busy environment.
✨Familiarise Yourself with the Practice
Research Cotham Opticians and their services before the interview. Understanding their commitment to community and patient care will help you align your answers with their values and show genuine interest in the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the position. Ask about team dynamics, opportunities for professional development, or how they measure success in the role to demonstrate your proactive approach.
