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For Companies At a Glance
- Tasks: Be the friendly face of our practice, greeting patients and managing appointments.
- Company: Cotham Opticians is a community-focused, independent optical practice in Bristol.
- Benefits: Enjoy your birthday off, no Sunday shifts, retail discounts, and a cycle to work scheme.
- Why this job: Join a supportive team dedicated to exceptional patient care and professional growth.
- Qualifications: Looking for confident, organised individuals who excel in customer service.
- Other info: Work with stylish eyewear brands and engage with the local community.
What’s in it for you?
Cotham Opticians is a well-established, independent optical practice located in the heart of Bristol, we pride ourselves on combining clinical excellence with outstanding customer care in a warm and welcoming environment.
We believe in delivering a personalised experience for every patient, offering tailored eyewear and expert advice with a friendly, community focused approach. Our practice is known for its supportive team culture and commitment to professional development, making it a fantastic place to build a rewarding career in optics, we are keen to welcome a new Optical Receptionist Administrator to our wonderful team.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
About the Role
We’re looking for a confident, organised and friendly Optical Receptionist/Administrator to join our front-of-house team. In this varied role, you\’ll be the first point of contact for our patients – whether greeting them in person, booking appointments, or assisting with queries by phone and email. You’ll also play a key part in keeping the practice running smoothly through a range of administrative tasks, including managing invoices, payments, and our contact lens direct debit schemes.
This is a great opportunity for someone who thrives in a customer-facing role, enjoys working as part of a close-knit team, and takes pride in delivering a high standard of service.
About Us
We are a committed independent, dedicated to providing our patients with an exceptional experience in practice.
Additional Information:
- Our frame selection includes William Morris London, Lindberg, Theo Eyewear and more!
- We are a team of 6
- The role requires you to work some Saturdays
Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too.
What\’s Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary – Max
GBP £12.21
Salary – Min
GBP £12.21 #J-18808-Ljbffr
Optical Receptionist Administrator employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Receptionist Administrator
✨Tip Number 1
Familiarise yourself with the specific services and products offered by Cotham Opticians. Understanding their unique frame selection and community-focused approach will help you engage more effectively during your interview.
✨Tip Number 2
Prepare to demonstrate your customer service skills by thinking of examples from your past experiences where you provided exceptional service. This role is all about making patients feel welcome, so showcasing your friendly and organised nature is key.
✨Tip Number 3
Research common administrative tasks in optical practices, such as managing invoices and appointment scheduling. Being knowledgeable about these processes will show your readiness to contribute to the team right away.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture at Cotham Opticians. This can provide you with valuable information that you can reference in your discussions during the application process.
We think you need these skills to ace Optical Receptionist Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Receptionist Administrator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Cotham Opticians that resonate with you, such as their commitment to customer care and community focus.
Highlight Customer Service Skills: Since this role is customer-facing, emphasise your previous experience in customer service. Provide examples of how you've successfully handled queries or resolved issues to demonstrate your ability to deliver high standards of service.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Hakim Group
✨Show Your Customer Service Skills
As an Optical Receptionist Administrator, you'll be the first point of contact for patients. Make sure to highlight your previous customer service experience and how you handle queries or complaints with a friendly and professional attitude.
✨Demonstrate Organisational Abilities
This role involves managing appointments, invoices, and payments. Be prepared to discuss your organisational skills and any tools or methods you use to stay organised in a busy environment.
✨Familiarise Yourself with the Practice
Research Cotham Opticians and their services before the interview. Understanding their commitment to community and patient care will help you align your answers with their values and show genuine interest in the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the position. Ask about team dynamics, opportunities for professional development, or how they measure success in the role to demonstrate your proactive approach.
