Optical Assistant Receptionist job in Liverpool
Optical Assistant Receptionist job in Liverpool

Optical Assistant Receptionist job in Liverpool

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist patients with frame styling, lens choices, and aftercare in a supportive team environment.
  • Company: Join Millicans Opticians, an independent practice prioritising patient care and clinical freedom.
  • Benefits: Enjoy your birthday off, no Sunday work, flexible hours, and access to health plans.
  • Why this job: Be part of a caring team that values your personality and expertise while making a real impact.
  • Qualifications: No prior experience in optics required; just a genuine interest in helping people.
  • Other info: Work Saturdays and enjoy a diverse selection of stylish frames from top brands.

The predicted salary is between 24000 - 36000 £ per year.

Optical Assistant Receptionist job in Liverpool

Optical Assistant Vacancy – Millicans Opticians

At Millicans Opticians we place a high emphasis on clinical care and perform not only an ‘eye test’ but a thorough examination of your eyes both internally and externally.

We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role.

You will also receive:

Add/delete the applicable HG standard benefits below;

  • Your birthday off work
  • No Sunday or bank holiday working
  • Access to Simply Health (claim cashback on healthcare purchases) OR (Ireland) Access to HSF Healthplan
  • Cycle to work scheme

We offer a range of benefits designed to support your wellbeing, development, and work-life balance , including [ pri vate healthcare, bonus structure, flexible hours, or unique team perks]

About the Role

We are looking for a full-time Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.

As an Optical Assistant Receptionist, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.

Additional Information:

  • This role is ideal for someone with or without previous experience working in optics
  • Our frame selection includes YSL, Tom Ford, RayBan, Prada
  • We have 2 consulting rooms
  • We are a team of 5
  • This role requires you to work Saturdays
  • Our appointment times are 30 Minutes

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

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Optical Assistant Receptionist job in Liverpool employer: Hakim Group

At Millicans Opticians, we pride ourselves on being an independent practice that prioritises patient care and clinical excellence. As an Optical Assistant Receptionist in Liverpool, you'll enjoy a supportive work culture that values your personal growth and encourages collaboration within a close-knit team. With benefits like your birthday off, no Sunday or bank holiday working, and access to health plans, we ensure a fulfilling work-life balance while you help our patients feel confident and cared for.
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Contact Detail:

Hakim Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Optical Assistant Receptionist job in Liverpool

✨Tip Number 1

Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about different frame styles and lens options will not only impress the interviewers but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills, especially in a customer service context. Since this role involves interacting with patients, being able to convey information clearly and empathetically will be crucial in demonstrating your suitability for the position.

✨Tip Number 3

Showcase your teamwork abilities during the interview. Since collaboration is key at Millicans Opticians, sharing examples of how you've successfully worked in a team environment can help you stand out as a candidate who fits their culture.

✨Tip Number 4

Prepare questions that reflect your interest in patient care and the practice's values. Asking insightful questions about their approach to patient care or team dynamics can demonstrate your enthusiasm for the role and alignment with their mission.

We think you need these skills to ace Optical Assistant Receptionist job in Liverpool

Customer Service Skills
Communication Skills
Attention to Detail
Product Knowledge in Optical Frames and Lenses
Interpersonal Skills
Team Collaboration
Problem-Solving Skills
Time Management
Adaptability
Basic IT Skills
Organisational Skills
Empathy and Compassion
Sales Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Optical Assistant Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Personal Statement: Write a personal statement that reflects your genuine interest in helping people and your passion for providing excellent patient care. Use specific examples from your past experiences to demonstrate your suitability for the role.

Highlight Relevant Skills: Make sure to emphasise any relevant skills you possess, such as customer service experience, attention to detail, and teamwork. Mention any familiarity with optical products or previous roles in similar environments, even if they are not directly related.

Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a patient-facing role.

How to prepare for a job interview at Hakim Group

✨Show Your Passion for Patient Care

Make sure to express your genuine interest in helping people during the interview. Share examples of how you've provided excellent customer service in the past, as this role is all about making patients feel confident and cared for.

✨Demonstrate Product Knowledge

Familiarise yourself with the types of frames and lenses mentioned in the job description, such as YSL, Tom Ford, and RayBan. Being able to discuss these products and their benefits will show that you're prepared and knowledgeable.

✨Emphasise Team Collaboration

Since collaboration is key in this role, be ready to talk about your experience working in a team. Highlight instances where you supported colleagues or contributed to a positive team environment, as this aligns with the company's values.

✨Prepare Questions About the Role

Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the training process, opportunities for development, or how the team ensures a smooth patient experience. It shows your enthusiasm and commitment to the role.

Optical Assistant Receptionist job in Liverpool
Hakim Group

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