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- Tasks: Join us as an Optical Assistant Receptionist, helping patients with frames, fittings, and aftercare.
- Company: Millicans Opticians is an independent practice prioritising patient care and clinical excellence.
- Benefits: Enjoy your birthday off, no Sunday shifts, and access to health cashback schemes.
- Why this job: Be part of a supportive team that values your personality and expertise while making a real difference.
- Qualifications: No prior experience in optics required; just a genuine interest in helping people.
- Other info: Work Saturdays and enjoy a collaborative environment with a small, dedicated team.
The predicted salary is between 24000 - 36000 £ per year.
Optical Assistant Receptionist job in Liverpool
Optical Assistant Vacancy – Millicans Opticians
At Millicans Opticians we place a high emphasis on clinical care and perform not only an ‘eye test’ but a thorough examination of your eyes both internally and externally.
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant means being part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role.
You will also receive:
Add/delete the applicable HG standard benefits below;
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases) OR (Ireland) Access to HSF Healthplan
- Cycle to work scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance , including [ pri vate healthcare, bonus structure, flexible hours, or unique team perks]
About the Role
We are looking for a full-time Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
As an Optical Assistant Receptionist, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.
Additional Information:
- This role is ideal for someone with or without previous experience working in optics
- Our frame selection includes YSL, Tom Ford, RayBan, Prada
- We have 2 consulting rooms
- We are a team of 5
- This role requires you to work Saturdays
- Our appointment times are 30 Minutes
What’s Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
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Optical Assistant Receptionist job in Liverpool employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant Receptionist job in Liverpool
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about brands like YSL, Tom Ford, and RayBan will help you connect with patients and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've helped others in previous roles. This will highlight your ability to build trust and provide excellent patient care, which is crucial for this position.
✨Tip Number 3
Research Millicans Opticians and their approach to patient care. Understanding their values and commitment to clinical freedom will allow you to align your answers with their mission during the interview.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about team collaboration and ongoing training opportunities shows your genuine interest in being part of their supportive environment.
We think you need these skills to ace Optical Assistant Receptionist job in Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Optical Assistant Receptionist position. Tailor your application to highlight how your skills and experiences align with what Millicans Opticians is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your genuine interest in helping people and your passion for patient care. Mention specific aspects of the role that excite you and how you can contribute to the team at Millicans Opticians.
Highlight Relevant Experience: Even if you don't have direct experience in optics, emphasise any customer service or healthcare experience you have. Showcase your ability to build trust with patients and provide excellent service, as these are key qualities for the role.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application demonstrates attention to detail, which is crucial for the Optical Assistant Receptionist role.
How to prepare for a job interview at Hakim Group
✨Show Your Passion for Patient Care
Make sure to express your genuine interest in helping people during the interview. Share examples of how you've provided excellent customer service in the past, as this role is all about making patients feel confident and cared for.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of frames and lenses mentioned in the job description, such as YSL, Tom Ford, and RayBan. Being able to discuss these products and their benefits will show that you're prepared and knowledgeable.
✨Emphasise Team Collaboration
Since collaboration is key in this role, be ready to discuss your experience working in teams. Highlight how you support colleagues and contribute to a positive work environment, which aligns with the practice's values.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about training opportunities or how the team supports each other in delivering patient care, showing your enthusiasm for the position.
