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- Tasks: Assist patients with frame styling, lens choices, and provide ongoing care.
- Company: Join Holland Opticians, an independent practice prioritising patient care.
- Benefits: Enjoy your birthday off, no Sunday shifts, and retail discounts.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Previous experience in an optical setting is required.
- Other info: Potential for permanent position and flexible working hours.
The predicted salary is between 24000 - 36000 £ per year.
Optical Assistant Vacancy – Holland Opticians – Temporary maternity cover
Here at Holland Opticians we’re proud to be an independent practice where patient care always comes first. Joining us as an Optical Assistant means being part of a team that values clinical freedom and encourages you to bring your personality and expertise to the role. We offer a welcoming, people-first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking to gain new experiences in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
- Possibility to progress into a permanent position
About the Role
We are looking for a full or part-time Optical Assistant to join us in delivering outstanding patient care on a temporary contract to cover maternity leave. You’ll play a key role in providing expert advice, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
This is a role for someone who genuinely enjoys helping people. Our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another in a busy, multi-testing practice. You’ll have the time, tools, and encouragement to do your job to a high standard. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
This will be a varied patient-facing role combining optical assistant duties with reception support. You will be involved in the full patient journey from welcoming patients, answering and directing telephone calls, and responding to emails and appointment requests, to assisting with dispensing high-end frame ranges, adjustments, and repairs.
As an Optical Assistant, you’ll support patients with everything from frame styling and lens choices to fittings, adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day-to-day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can-do attitude to every part of your day.
Additional Information:
- This role requires previous relevant experience in an optical setting.
- This is a 12-month fixed-term contract, with the potential to explore a permanent position in the future.
- We are a multi-testing room practice, so organisation and ability to cope under pressure is a must.
- This role requires you to work every Monday and alternate short Saturdays (9-4) with additional days to be confirmed.
- Full or part-time available, minimum 3 days per week.
Optical Assistant job in Malvern employer: Hakim Group
Contact Detail:
Hakim Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant job in Malvern
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Holland Opticians. Understand their values and what makes them tick. This way, you can show them that you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Optical Assistant. Remember, they want to see your personality shine through, so don’t hold back!
✨Tip Number 3
Dress the part! First impressions matter, especially in a patient-facing role. Wear something smart-casual that reflects your personality while still looking professional. You want to feel confident and comfortable when you walk into that interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for their team!
We think you need these skills to ace Optical Assistant job in Malvern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can contribute to our welcoming environment.
Tailor Your Experience: Make sure to highlight any relevant experience you have in an optical setting. We’re looking for someone who genuinely enjoys helping people, so share examples of how you've provided excellent patient care in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Hakim Group
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with different types of frames, lenses, and common optical terms. This will not only show your expertise but also your genuine interest in helping patients find the right solutions.
✨Show Your Personality
Holland Opticians values individuality, so don’t be afraid to let your personality shine through. Be friendly and approachable during the interview, and share personal anecdotes that highlight your passion for patient care and teamwork.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult patient or managing multiple tasks at once. Think of examples from your past experience where you successfully navigated similar challenges, as this will demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how they celebrate individual contributions. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
